Taylor View Towers is a vibrant seniors’ living community innorth-central Red Deer, serving over 300 residents through a person-directedcare model rooted in the Eden Alternative philosophy. Our mission is to providean enriching living experience by delivering compassionate care and fosteringmeaningful connections.Summary Statement:The Hospitality Aide plays a pivotal role in making the dining, social,housekeeping, and recreational experiences within our Community meaningful andpurposeful.Relationships:Reports to: FoodServices SupervisorDirect Reports: n/aInternal Contacts:Residents & Family Members, Employee Care PartnersExternal Contacts: n/aKey Responsibility AreasResident Lifestyle Support:Conducts ongoing solicitation, surveys, and measurement of feedback.Implementation of Care Partner suggestions, interactive problem solving, and anannual evaluationAssists with daily life within the Community, as needed, such as servingmeals, doing light housekeeping in the food service area, assisting Residents,supporting spontaneous activities, and leading Learning CirclesProvides high-quality services for the Residents that are consistent withthe Well-Being StrategiesPromotes involvement by Residents in meaningful activitiesCollaborates with the Community team to plan and participate in specialcelebrations and spontaneous eventsEngages in meaningful conversations with Residents and family membersCollaborates with the team to facilitate the highest level of hospitalityservice for the ResidentAdministration:Prepares reports and checklists as requiredPlans, develops, and implements expansion in program servicesMonitors key measurable indicators of daily operationsReports and responds to concerns/issues as they relate to services withinthe CommunityTraining and Support:Acts as a team builder, coach, mentor, active listener,



facilitator,teacher, and an important resource to our CommunityEngages all Care Partners in all aspects of hospitality experiences,helping everyone become well-known to one anotherParticipates in ongoing educational programsAttends and participates in Community Learning Circles, meetings andeventsMaintains appropriate levels of certification (As required)Health & Safety:Understands and participates in the Emergency Management Plan, InfectionControl protocol, WHMIS, and Health & Safety Wellness StrategiesReports all health, safety or maintenance items as requiredProvides a protected and sanitary environment for all Care Partners and makesevery effort to reduce safety hazards, accidents and injuriesIdentifies any health, safety or maintenance issues, andreports/documents as requiredProjects and Assignments:Performs a variety of other projects and assignments as requiredQualifications:EducationGrade 12 Diploma or recognized equivalent is required.ExperienceExperience in hospitality, food service, or recreation is an assetCertifications:Food Safe Certificate is an assetWHMISCompetencies (skills, abilities, knowledge):Social Human SkillsInterpersonal SkillsCustomer ServiceOral / Written Communication – must be able to read, write, and speakfluently in English.TeamworkAttention to detail and accuracyJob Detail:this is a Fixed-Term Maternity Leave Position and will be approximately 12 monthsWorking Conditions:The ability to move freely about, lift, or push up to 50 lbs., andfrequent stooping, kneeling, reaching, bending, and standing. Work in stressful and potentially emotionally charged situations.There is a potential for injury and exposure to blood, bodily fluids, andcommunicable diseases.This position is expected to demonstrate commitment toTaylor View Towers Values.#J-18808-Ljbffr

📌 Part-Time Hospitality Aide – Fixed-Term Maternity Leave Position (Red Deer)
🏢 Kaizen Lab
📍 Red Deer