- Accessible Employer: Yes
- Open to International applicants with valid Canadian Work permits: Yes

- Load and maintain up to date contracted rates within our tour operator software to meet or exceed internal service standards and the needs of collaborating departments.
- Input contracted rates into Excel and build costing sheets, writing formulas to cost our products.
- Identify when contract, rate, or service changes may impact operations or guest experience, and flag when text needs updating or a supplier needs to be contacted.
- Build and update pre-costed, packaged modules in the database.
- Re-cost website packages in the database as required following supplier or pricing changes.
- Load and maintain supplier information, keeping our supplier database current.
- Re-write or update text, load text and images into the database.
- Maintain our database of suppliers and clients in collaboration with the Product Team.
- In collaboration with contracting, support the collection of contracts and supplier agreements.
- Support the Product and Product Loading Team as required to meet internal service standards and for optimum service to our internal and external clients
- Support Product to ensure days at leisure and dining text are updated seasonally and annually as required.
- Support BSTM as required.

- Action product loading on demand requests from Sales and Operations in a timely manner, following the loading priorities set by the Director of Product.
- Troubleshoot sales requests related to product and rates (for example, missing services, rate discrepancies, or quoting issues), resolving them directly or escalating as needed.
- Troubleshoot finance team requests related to product, rates or invoices.



Finding solutions to discrepancies.
- Bring discrepancies to BSTM for permanent solutions.
- Create the required lines for new and updated pre-costed modules (PCMs) under direction of Director of Product.
- Assess all changed rates and services for their impact on PCMs and update accordingly.
- After supplier changes to rates or services, make updates in operating software then run the required reports to identify trips affected and inform impacted departments.

- Follow Product Team processes, manuals, and training materials, and suggest improvements based on hands‑on experience.
- Participate in weekly Product Team meetings.
- Assist team members with work overflow as required.

Responsibilities & Qualifications

Skills and Qualifications required

- Experience with data entry into a software system
- Demonstrated experience in excel, an understanding of formulas and an aptitude for numbers
- Once tasks have been established a proven ability to work independently under remote leadership
- Meticulous attention to detail and solid organizational skills.
- Self-starter, keen to take initiative, and eager to learn.
- Must enjoy working on similar tasks for extended periods of time while managing conflicting priorities in a fast-paced environment




- Ability to complete projects within set timelines
- Fluency in the English language (written & spoken)
- A passion for delivering to the highest service standard
- Product knowledge of Canadian & Alaskan destinations, hotels, resorts, wilderness lodges, & travel services is preferred
- Tourplan (tour operator software) experience is an asset
- Proficiency in Microsoft Word, Internet, and e-mail applications

43,000-53,000

Other Perks/Benefits

What We Offer

- An prospect to be part of a growing internationally acclaimed luxury travel company with 32 years of success.
- A gorgeous Gastown office with a rooftop deck and views of Burrard Inlet and the North Shore Mountains close to SkyTrain, West Coast Express, and loads of restaurants.
- For those growing their careers, an opportunity to learn the inside scoop of how a leading travel company delivers exceptional guest experiences.
- Access to tourism perks as they apply to all Entrée staff.
- RRSP matching program
- Extended health and dental benefits (cost-shared)
- Paid time off
- Flexible scheduling and hybrid work opportunities for the right candidate
- A supportive and inclusive workplace culture
- Best of all, we’re a strong, passionate and supportive team who like working together. We have a commitment to company culture and to supporting each other. “It’s not my job,” does not exist at Entrée Destinations.
- Entrée Destinations is committed to fostering a workplace where all are welcome, regardless of race, ancestry, political belief, religion, family status, disability, sexual orientation, gender identity or expression, or age.

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📌 Product Loading Coordinator (Vancouver)
🏢 go2HR
📍 Vancouver