Platform Observability & Analytics runs the infrastructure that tells Elastic the truth about its own platformThe observability clusters show Cloud engineers how production is behaving right now, and the analytics pipelines show the business how the platform and the products get used over timeThis role sits on the observability side. We run 200+ hosted deployments across every supported cloud region, ingesting logs, metrics and traces for all of Elastic Cloud, plus the SLA and SLO monitoring for ESS and ServerlessWhen Cloud engineering needs to know what production is doing, they’re looking at something we runOwning end-to-end delivery of moderate-to-high complexity projects on the team’s roadmap, with minimal day-to-day directionOperating and hardening shared Elastic Cloud infrastructure (ECH, ECE, and ECK) as Infrastructure as Code - writing and reviewing the Terraform, Python, and Go that other engineers depend onCarrying a 24/7 on-call rotation: responding to incidents, driving them to resolution, and writing clear RCAs/postmortems that lead to lasting fixes rather than repeat pagesReviewing others’ code and designs, and being a trusted second set of eyes on production changes to critical infrastructureMentoring less experienced engineers, and proactively raising risks, ideas, and improvements in team discussionsImproving runbooks, documentation, and operational processes so the on-call load gets lighter over timeBenefitsToast to your health: Fully paid health coverage for you and your family, in many locations.Craft your calendar: Versatile location and schedule for most roles.Create space for you: Distributed by design workforce, plus generous number of vacation days each year.Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits.Give back your time:



40 hours each year to use toward volunteering with organizations and causes you’re passionate about.Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent).A track record of consistently delivering end-to-end projects of moderate-to-high complexity with minimal oversight, and being a valuable code/design reviewer for your team5+ years of SRE, platform engineering, or infrastructure engineering experienceStrong software engineering fundamentals in Python; comfort with Go is a plusComfort working across time zones, in both real-time and asynchronous contextsComfort thinking about the security implications of the infrastructure you build, not just its reliability - you don't need to be a security specialist, but you default to a security-conscious mindsetExperience carrying a 24/7 on-call rotation, resolving incidents under pressure, and writing RCAs that hold up under reviewClear written and verbal communication - you document what you build and can explain it to both engineers and non-engineersA pattern of mentoring less experienced engineers and speaking up with ideas and concerns in team discussionsProficiency with Terraform; comfortable owning large, multi-workspace configurations in a team settingDeep Linux systems knowledge and experience operating containerized workloads in productionExperience with the Elastic Stack (Elasticsearch, Logstash, Beats, Kibana) in productionExperience with Git Ops-style deployment tooling (Argo CD, Helm) or policy-as-code frameworks (e.G., Kyverno) on KubernetesExperience with secrets management (Vault) or access-control/bastion tooling (Teleport)Experience with configuration management tools (e.G., Puppet, Ansible) at fleet scaleExposure to Fed RAMP, Gov Cloud, or other regulated/compliance-driven infrastructure#J-18808-Ljbffr

📌 Senior Site Reliability Engineer (Observability & Analytics, Platform Infra) (Quebec City)
🏢 Elastic
📍 Quebec City