POSITION: Float, Housing Services Support WorkerDEPARTMENT: Housing ServicesREPORTS TO: Manager, Housing ServicesLOCATION: Furby StreetFTE: 0.6 Nights, Indefinite TermWAGE: $20.99 - $23.62HOURS OF WORK: Nights (23:30 to 08:00)WEEK 1; Monday, Tuesday SaturdayWEEK 2; Sunday, Tuesday, FridayAbout the CompanyMain Street Project (MSP) is a community health Centre with a mandate to address the social determinants of health which give rise to issues of addiction, physical and mental health issues and homelessness. MSP uses housing-first and harm reduction principles in the provision of a safe, respectful and accessible place for individuals who are experiencing homelessness or at risk of homelessness in the community. Since 1972, MSP has been providing a range of services to Winnipeg's most marginalized residents, including emergency shelter and nutrition services, drug and alcohol withdrawal management services, health advocacy and support, case management services, housing support services, food bank services and a mobile community outreach program.Are you seeking a career where you can be part of a dynamic, diverse team, and where the mission is centered around ensuring everyone has access to a safe environment that promotes dignity, respect, and self-determination? Main Street Project is committed to developing impactful and meaningful solutions that drive positive change in our community. The work you do here will have a lasting, meaningful impact on those we serve.At Main Street Project, we believe that the best work happens when diverse minds come together. We believe in building and fostering an inclusive workplace where everyone feels valued and respected. Our commitment to diversity, including embracing Truth & Reconciliation, Decolonization and Anti-Oppression is embedded in our culture and drives the success of the organization. Our team is made of talented individuals from various backgrounds and life experiences, creating a rich tapestry of perspectives.Job SummaryIn accordance with Main Street Project Inc.'s mission, goals, policies and procedures,



the Float Support Worker functions as a member of a team in providing services designed to assist participants in meeting their basic needs and ensure their safety and well-being while involved with MSP program areas.The Float Support worker primarily works in Mainstay providing break coverage and support in Protective Care, Men's and Non-binary Withdrawal Management Services or other programs as required. The Float Support Worker maintains the core values of MSP regarding harm reduction, choice, equity, and diversity to encourage individuals' capacity building.Duties and ResponsibilitiesCarry out the Support Worker duties of Protective Care, River Point, Men's and Non-binary Withdrawal Management Services and Mainstay according to policyComplete and send daily shift report at the end of each shiftProvide break coverage in adherence with MSP approved break schedule, reporting any deviation from this schedule in the daily shift reportProvide extra coverage in Protective Care, River Point Men's and Non-Binary Withdrawal Management Services during peak periods.Track and enter statistics in accordance with program area standardsAttend all Mainstay shift changes meetingsReport any urgent scheduling issues, incidences or concerns to on-call manager for directionDuring staffing shortages, provide shift coverage in Protective Care, River Point, Men's and Non-Binary Withdrawal Management Services and Mainstay. The float may be required to cover in other program areas. In this case they would only provide coverage in areas for which they are trained.QualificationsRelevant education and experience working in the field of human services preferably with adults experiencing homelessness, mental health and substance use issuesExperience working in an emergency shelter, outreach or residential environmentPost-secondary education in the field of addictions and mental health is considered an asset. Ability to work with a client-centred care philosophyAbility to apply Harm Reduction and Housing First philosophies in their day-to-day support of participantsKnowledge of the effects of poverty and the determinants to healthAbility to work collaboratively in a multi-disciplinary teamKnowledge in the addiction and mental health fieldsKnowledge of Indigenous cultureLived Experience.



Knowledge gained from personal experiences relevant to the role.Excellent interpersonal skills and communication skills, both oral and writtenAn understanding/experience in working with culturally diverse populationsStrong critical thinking and problem-solving abilitiesAbility to work independently with minimal oversightAbility to be versatile and adaptable to on-shift needsConditions Of EmploymentAbility to meet the physical demands required for the role which include being on your feet for long period of time, lifting up to 50 lbs, and cleaning duties (bending, reaching, push/pulling, crouching)Exposure to biohazards including but not limited to blood, bodily fluids, and syringesAbility to work with individuals who use substances and/or experience mental health issuesAbility to provide support in high intensity incidents including but not limited to medical emergencies and aggressive individualsComfortable working in environment where Indigenous ceremonies and practices are actively taking place including SmudgingSatisfactory Criminal Record Check with Clear Vulnerable Sector Search and a Clear Child and Adult Abuse Registry Check are required. Ability to work with individuals who use substances and/or experience mental health issuesValues & CompetenciesAbility to embody Main Street Project's Core Values:Reducing HarmTruth & ReconciliationAnti-OppressionTrauma-InformedKey Competencies:Crisis ManagementService Excellence - Meeting people where they are at.Collaboration Developing External RelationshipsAccountabilityDecision MakingMain Street Project offers:Competitive wages within the nonprofit sectorHealth & Dental BenefitsPension PlanProfessional Development OpportunitiesPaid Sick and Family daysShift PremiumsEmployee Assistance ProgramApplication deadline: Open until ClosedMain Street Project recognizes the importance of building a workforce that is reflective of the community it serves, where culture, language and perspectives drive a high standard of care and service. Therefore, preference will be given to Indigenous people and those who reflect the people/population we serve. Applicants are asked to self-declare in their cover letter along with describing how they meet the above qualifications.We thank all applicants but only those selected for an interview will be contacted.

📌 Housing Services Support Worker, Float (0.6 Nights, Indefinite Term) (Winnipeg)
🏢 Main Street Project
📍 Winnipeg