Location: Stradford, ON; fully on-site, five days per weekLanguage: Advanced written and verbal communication skills in EnglishSchedule: 37.540 hours per week, Monday to Friday; availability until 7:00 p.M. on Thursdays is mandatoryBackground Check Requirement: Successful completion of a criminal background check, credit check and employment verification is required.About the OpportunityOur client, a well-established organization in the financial-services industry, is seeking a Loan Consultant to join its Lindsay team permanently.This prospect is ideal for a warm, motivated and results-oriented individual who enjoys supporting customers, understanding their needs and recommending appropriate solutions. The position combines customer service, consultative sales, file follow-up and daily branch operations.Previous lending or financial-services experience is not required. We are primarily looking for someone who can build trust with customers, is comfortable working toward goals, learns quickly and responds positively to coaching. Experience in retail, telecommunications, automotive services, hospitality, banking or another customer-focused environment could transfer very well to this position.You will join a small, collaborative team led by an experienced manager whose approach focuses on training, coaching and developing each team member.Whats In It for YouEnter the financial-services industry without needing previous lending experienceEarn $22.26 per hourReceive comprehensive training on the organizations products, processes and systemsBenefit from regular support and a management approach centred on coachingTake on a varied role combining customer service, consultative sales, file follow-up and branch operationsDevelop valuable skills in needs analysis,



communication and financial servicesJoin a small team where your contribution will be visible and valuedWork a stable Monday-to-Friday scheduleBenefit from reasonable flexibility for family responsibilities when branch coverage permitsReceive free on-site parkingAccess opportunities for continued learning, professional development and career growthYour ResponsibilitiesYoull welcome customers to the branch and provide a warm, professional and respectful experienceYoull ask thoughtful questions to understand their circumstances, priorities and needsYoull clearly present relevant lending solutions and available optionsYoull explain products, terms and next steps in clear and accessible languageYoull collect and verify the information and documentation required to process applicationsYoull maintain accurate files and complete timely customer follow-upYoull contribute to individual and branch performance objectivesYoull support the daily activities required to keep the branch operating effectivelyYoull develop lasting customer relationships through active listening, trust and quality serviceYoull follow all applicable policies, procedures, confidentiality requirements and standardsYoull participate actively in training, coaching sessions and team discussionsYoull apply feedback to continuously improve your approach and resultsSkills and QualificationsExperience in customer service, sales, retail, telecommunications, automotive services, hospitality,



banking or a related environmentNatural ability to build trust quickly with different types of customersAbility to ask effective questions, listen actively and recommend solutions based on identified needsMotivation to work toward goals and contribute to team resultsOpenness to feedback and demonstrated ability to apply coachingIntegrity, discretion and sound judgment when handling confidential informationResilience, initiative and a consistent approach to customer follow-upAbility to learn new products, processes and computer systemsAbility to explain potentially complex information clearly and confidentlyAvailability to work fully on-site during all branch operating hoursMandatory availability from 9:00 a.M. to 7:00 p.M. on ThursdaysDaily access to a reliable vehicleLegal authorization to work in Canada at the time of hire and throughout employmentPrevious financial-services or banking experience is considered an asset but is not requiredWe appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.

📌 Loan Consultant (Perth East)
🏢 Altis Technology
📍 Perth East