Join a agile hotel environment as a Guest Service Agent, where you'll engage with guests and enhance their experience through prompt service and upselling techniques. This role focuses on guest check-in and check-out, ensuring customer satisfaction at every turn.As a Guest Service Agent, your primary responsibilities include processing guest payments, handling reservations, and assisting guests with inquiries. You'll also resolve minor complaints and ensure a professional image throughout your shifts. This position requires you to be knowledgeable about hotel services and local attractions, providing guests with valuable information and assistance.Key Responsibilities:Register guests upon arrival and check them out smoothlyProcess payments following established proceduresPromote hotel services and local attractionsResolve minor guest complaints effectivelyCoordinate with the reservation center for bookingsRequirements:High School diploma or equivalentCustomer service experience preferredAbility to work nights, weekends, and holidaysComfortable in fast-paced environmentsStrong communication and problem-solving skillsElevate guest experiences by providing exceptional service and support in this Guest Service Agent role.

📌 Hotel Guest Service Agent Role (Regina)
🏢 InnVest Hotels GP
📍 Regina