Elevate customer satisfaction as the Lead Customer Success Manager at Quandri. This strategic role focuses on driving product adoption and advancing enterprise accounts in the US insurance sector.

At Quandri, you will lead cross-functional relationships and serve as the trusted advisor for key enterprise clients. Your expertise in customer success, along with a deep understanding of insurance workflows, will drive retention and revenue growth. The role involves close collaboration with Sales, Product, and Implementation teams to ensure comprehensive client success.

Key Responsibilities:



• Own end-to-end relationships with enterprise customers • Drive product adoption through training and change management • Lead strategic conversations and business reviews • Forecast renewals and identify risks early • Plan and lead onsite engagements with clients

Requirements: • 5+ years in Customer Success or Account Management • Knowledge of insurance brokerage workflows • Robust data literacy and analytical skills • Proficiency in CRM platforms, preferably HubSpot • Ability to travel at least 25% across North America

Drive impactful customer relationships with Quandri and transform the insurance landscape. #J-18808-Ljbffr

📌 Lead Customer Success Manager at Quandri (Winnipeg)
🏢 Quandri Technologies
📍 Winnipeg