Support patient access to therapies as a Field Patient Support Services Manager with Pfizer in Ontario. Utilize your expertise to enhance patient journeys and ensure therapy accessibility.
In this full-time field-based role, you will be the primary liaison between specialty pharmacies, healthcare professionals, and infusion clinics. Your mission is to identify and resolve patient access barriers and collaborate with various stakeholders to enhance service levels. This position emphasizes patient-centric solutions while ensuring compliance with industry standards.
Key Responsibilities:
• Act as a contact for specialty pharmacies and clinics
• Monitor patient access and address treatment initiation
• Collaborate with healthcare professionals on therapy access
• Analyze territory metrics to improve patient outcomes
• Manage complex access issues requiring cross-functional support
Requirements:
• Minimum 5 years in healthcare or patient services
• Robust relationship-building and problem-solving skills
• Proficient in managing ambiguity and operational challenges
• Knowledge of specialty pharmacy and reimbursement processes
• Bachelor's degree in Health or related field
Leverage your patient services experience to make a meaningful impact in Ontario's healthcare landscape.
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