Strategically identify open shifts / open lines and work with Paladin's Client Service group to ensure complete schedules to adhere to our contractual obligationsForward existing schedules in Paladin TEAM scheduling software to ensure Paladin's Security Officers are fully aware of their ongoing schedule well in advanceWork within a dynamic team setting with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, Senior Management and our Operations team as a wholeFill cancellations and openings in the daily scheduleCoordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressedOngoing knowledge development of Paladin's contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management groupSupport and process OTRS submissions as they relate to your portfolioTake on a large role in Paladin's deployment processEnsure billing accuracy and compliance on a weekly basisWork with Paladin's TEAM software to ensure accurate and timely scheduling, billing and payrollAssist People & Culture (P&C)
team with administrative duties as requiredAdditional SkillsMust be good with time managementOrganizedOperations Experience (an asset)Accounts management & Payroll experienceEducation Requirements (All)High School Diploma/GEDAdditional Information / BenefitsPaladin Security: Great Place To Work Certified 2026 – Making the World a Safer and Friendlier Place because we CARE !The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid VacationThis job reports to the Client Service Manager/People and Culture CoThis is a Full-Time positionMonday-Friday .