Enhance customer satisfaction as a Customer Success Representative with SUNPAN, a leading global furniture brand. Manage accounts, process orders, and ensure exceptional service throughout the customer lifecycle.In this role, you will be responsible for maintaining customer accounts within assigned territories at SUNPAN, a company celebrated for its high-quality furnishings. You will respond to inquiries through various communication channels, accurately process orders, and monitor the order lifecycle. Your professionalism and attention to detail will enhance customer interactions and ensure delivery timelines are upheld.Key Responsibilities:Maintain and manage customer accounts in assigned areasRespond to calls, emails, and inquiries promptlyProcess and enter orders accurately and efficientlyMonitor order lifecycle to meet customer needsCollaborate with internal teams to resolve issuesRequirements:Minimum 3 years in customer service rolesExperience with order management preferredProficient in MS Office applicationsStrong communication and interpersonal skillsDetail-oriented and organized in task managementUtilize your customer service expertise to foster positive relationships and streamline operations at SUNPAN.

📌 Customer Success Representative At Sunpan (Toronto)
🏢 SUNPAN
📍 Toronto