Become the face of hospitality as a Guest Services Associate. Greet guests, handle check-ins/out, and provide information for a seamless experience from arrival to departure.In this role, you will be the primary greeter for visitors, managing check-ins, answering inquiries, and resolving any complaints. Your responsibilities will also include financial transaction handling and coordinating with housekeeping and maintenance for positive guest experiences. Excellent customer service and strong communication skills are key in this energetic role.Key Responsibilities:Greet guests warmly and assist with check-ins and check-outsManage phone calls, emails, and guest bookingsProcess payments and balance cash drawers dailyAddress and resolve guest complaints calmlyCoordinate with housekeeping and maintenance teamsMaintain an organized and welcoming lobby areaRequirements:Strong customer service and communication skillsFriendly demeanor with guests and staffAbility to manage multiple tasks effectivelyProficiency in booking and office softwareProblem-solving skills for guest issuesEnhance guest experiences with your exceptional service and organizational skills.