ROLE PURPOSEThis position will provide casework and clinical support to residents of Connective's programs in order to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and/or rehabilitative plans.STATUS AND CLASSIFICATIONUnionized; this position requires union membership. It is open to all genders.HOURS (16 HOURS PER WEEK)Friday to Saturday, 1600 - 0000REPORTING RELATIONSHIPSReports and is accountable to the Program Manager of the facility or their designateParticipates actively in house, staff, and staff/resident meetingsParticipates as a member of the Connective staff teamLiaises with outside professionals from other agencies or government bodies as requiredKEY ACCOUNTABILITIESProgramsInterviews clients to prepare care plans and background information for which confidentiality is requiredUnder the general guidance of the Residence Manager, assumes a primary or key worker role with assigned resident(s)Provides input to the Residence Manager and/or other staff with regard to the development of appropriate care plans to achieve the resident's objectivesIs cognisant of, and work towards the implementation of the care plan established for each residentMeets with each resident on a routine basis to discuss progress and plan future interventionsAssists the Program Manager and/or other staff in the identification of potential problems and reports any difficultiesUses professional judgement to ascertain and to apply appropriate intervention techniques with residents in crisisWhen assigned, participates in social, recreational, employment, educational, and other programs as appropriate to assist the resident's case/care planContributes to the evaluation of the resident's progress and makes both written and oral reports to be available to the remainder of the staff teamMaintains client files including statement of goals, case/care plans, summaries, case notes, reviews and closing reportsDevelops and maintains an in-house resource area containing current information/brochures of programs and services which are available to residentsEnsures residents are in compliance with the terms of their residency and are aware of the rules of the facilityActs as an on-site advocate for each residentAssists residents with activities of daily livingProvides emotional support and feedback to residents and their familiesAs appropriate, supports residents towards integration and normal functioning within the communityActs as a positive role model for clients, providing life skills training and behaviour management as appropriateDispenses and ensures the taking of medications as requiredAs necessary, provides transportation and assists residents to attend appointmentsWith other residence staff plans, develops and delivers in-house programs to address the needs of the residentsCommunityWorks with volunteers to support and enhance the goals of the residence programsIdentifies social, economic, recreational, employment, and educational services in the community that will meet the needs of the clientCollaborates with a multidisciplinary team and consults with team psychologist and psychiatrists to develop, implement, maintain, and adjust individualized treatment plansMaintains effective liaison with other agencies, professionals, government officials, and the community in order to contribute to the success of the case/care plan of the residentResidentialSupervises the activities of the residence, its residents, and volunteers while on shift including maintaining case notes and the logbookAlong with the other residence staff, monitors and ensures effective operation of the facility including quality control concerning cleaning equipment, indoor and outdoor maintenance, inventory, and food servicesProvides input into meal scheduling and preparation, including food inventory.Ensures the security of the residenceAs assigned, is responsible for developing, implementing, and maintaining housekeeping areas both inside and outside, involving the residents in this process when deemed appropriateAs assigned, is responsible for the weekly grocery shopping for the residence and involves the residents in this processAs assigned, assists with the details of the operation of the facility, including but not limited to administrative supportAs assigned, organizes and oversees the preparation of meals and involves the residents in this processAs necessary, accepts responsibility of being on-call and carrying the residence pagerAs required, accompanies residents to appointments and community outings,



following the restrictions imposed by the courts/review panelsOtherParticipates in staff and resident/staff meetingsAssists with the orientation and training of new staff and volunteersOther duties may be assigned from time to timeWORKING CONDITIONSFunctions independently while on shift and adhere to Residence Policy and ProceduresWorks in a high stress environment, often dealing with clients in crisis situationsDemonstrates a level of physical fitness to effectively carry out the required duties of the program and to meet the operational needs of the residenceIs available to work all shifts, 7 days per week including day shifts, afternoon shifts, and graveyard shiftsProvides appropriate personal transportation with required business insurance coverage to enable the movement of the resident around the Lower Mainland as required by the goals of the programIs a member of CUPE local 1936-11EXPERIENCE AND SKILLSDiploma, preferably in social work, community social services or equivalent (an asset)1 year of experience with adults with developmental/intellectual disabilities and mental health challengesDemonstrates a high level of crisis managementAn understanding of providing service to people with different learning abilitiesDemonstrated experience in an applicable residential settingDemonstrated a good working knowledge of the technical details important to the functioning of group residencesAn awareness of the Community Living of British Columbia (the contractor) concerns, laws, and policies related to the specific residence programDemonstrated the ability to teach skills and work effectively with othersKnowledge of theory, principles, and practices in the fields related to the particular residenceExcellent written and verbal communication skills in EnglishREQUIREMENTSBC Class 5 driver's licenseAbility to successfully complete a Criminal Records CheckCurrent WorkSafe Approved First Aid CertificateNVCI/Mandt training (an asset)Food Secure Level 1 (an asset)COMPENSATIONAs Connective is a unionized environment, the starting wage is $27.53 and will increase every 2000 hours worked up to a maximum of $31.57.

📌 Resident Support Specialist - Evenings & Weekends (Vancouver)
🏢 Connective
📍 Vancouver