DHL Express is seeking a Senior Absence Management Specialist based in Brampton, Ontario (or Lachine, Quebec). This senior role is responsible for overseeing and managing employee absences and workplace injuries to ensure compliance with company policies, legal regulations, and best practices. The successful candidate will coordinate with various departments to support employees through their recovery and return-to-work processes, while working to minimize absenteeism and occupational/non-occupational disability leaves.Key Responsibilities:Administer and manage employee absence programs, including sick leave, family leave, and other types of leaveMonitor and track employee absences to identify patterns and trendsCoordinate with employees, supervisors, and HRBPs to manage planned and unplanned absencesProvide guidance and support to employees regarding absence policies and proceduresEnsure compliance with all leave of absence and employment laws across CanadaMaintain accurate and confidential records of employee absencesHandle all aspects of workplace injury claims, including reporting, documentation, and communication with insurance providers and healthcare professionalsCollaborate with injured employees and leaders to develop and implement return-to-work plans, including modified duties or accommodationsMaintain up-to-date knowledge of relevant legislation and industry best practices related to workplace injury managementAct as the primary point of contact for employees, supervisors, and external stakeholders regarding absence and injury managementWork closely with HRBPs, health and safety, and other departments to integrate absence and injury management strategies into overall workplace policiesProvide training and resources to managers and employees on absence managementPrepare and present reports on absence and workplace injury claims statistics, trends,



and outcomes to senior managementAnalyze data to identify areas for improvement and develop strategies to enhance absence and injury management programsOversee the accommodation management processMonitor compliance with legal and regulatory requirementsProvide bilingual service (English and French) to employees and stakeholders across CanadaPrepare metrics and reports for HR leadershipSuggest company and statutory policy and practice revisions as neededExpand early intervention resources to support employeesRequirements:Fully bilingual in English and French (mandatory)Bachelor's degree in Human Resources, Occupational Health & Safety, Business Administration, or a related fieldMinimum 7 years of progressive experience in absence management and disability managementExpertise managing occupational and non-occupational disability claimsStrong knowledge of Canadian employment standards, leave legislation, human rights, and accommodation requirementsSolid understanding of workers' compensation and occupational health & safety legislationli> Proven experience leading accommodation, modified work, and return-to-work programsDemonstrated success in attendance management, early intervention, and disability prevention strategiesExtensive experience working in a unionized/labour relations environmentStrong labour relations and union partnership skillsExceptional relationship management skills with employees, operational leaders, HRBPs, healthcare providers, insurers, and external stakeholdersStrong analytical capabilities, including reporting, KPI management, trend analysis, and executive-level reportingExcellent communication, conflict resolution, organizational, and case management skillsBachelor's degree in Human Resources, Occupational Health & Safety, Business Administration, or a related field. Minimum 7 years of progressive experience in absence management and disability management. Full bilingualism in English and French is mandatory. Extensive experience in a unionized/labour relations workplace required.

📌 Sr. Absence Management Specialist (Brampton)
🏢 DHL Express
📍 Brampton