Embark on your IT career with ENMAX as an I&T Service Delivery Co-Op Student in Calgary. This hybrid role offers hands-on experience in ITIL processes while fostering collaboration and user experience improvement.As an I&T Service Delivery Co-Op student, you'll engage with critical ITIL Service Management processes like Incident Management and Change Management. Collaborate with the ITSM team to support essential activities, audit service records, and gain insights from user satisfaction surveys.



Your role will involve interacting with stakeholders to enhance processes and workflows while contributing to a culture of innovation and integrity at ENMAX.Key Responsibilities:Assist in ITIL processes including Incident and Change ManagementSupport Change Management by reviewing requests and documenting outcomesEngage in Major Incident activities for effective service restorationParticipate in Problem analysis to identify permanent fixesCreate knowledge articles for end-user assistanceRequirements:Enrolled in Information Technology program (1st to 4th year)Familiar with C# .Net and jQueryKnowledge of Microsoft Office, Teams, and SharePointExperience in Agile and DevOps is a solid assetStrong communication skills, both verbal and writtenUnleash your IT knowledge and enhance user experience while working with the innovative team at ENMAX.

📌 Co-Op Student In I&T Service Delivery (Calgary)
🏢 ENMAX
📍 Calgary