Reports to: General ManagerJob Status: Ongoing Full-Time (Onsite)Location: 101 Manning Road Whitby, ON L1N 9M2Compensation: $60,000 - $70,000 annuallyStart Date: As soon as possibleYour Day-to-DayResident Care Coordination & DocumentationDevelop, maintain, and update individualized Personal Service Plans (PSPs) in compliance with ON Assisted Living regulationsConduct comprehensive move-in assessments and ongoing reassessments based on health changes or incidentsMaintain accurate Electronic Health Records (EHR) ensuring confidentiality and data integrityTrack and manage reportable incidents in alignment with Health Authority requirementsCoordinate hospital discharges and ensure smooth, safe transitions into the communityRegulatory LiaisonAct as the primary contact regarding inspections, licensing, and complianceEnsure all care practices meet the Community Care and Assisted Living Act and provincial standardsPrepare and submit reports, incident notifications, and corrective action plansLead internal audits and maintain ongoing regulatory readinessResident & Family CommunicationCommunicate effectively with residents and familiesLead family care conferences and provide updates on resident health and care plansOffer culturally sensitive support and interpretation for residents and familiesAddress concerns related to health, wellness, and care services with empathy and professionalismStaff Training & DevelopmentDevelop and deliver training on PSPs, incident reporting, EHR documentation, infection control, and emergency proceduresEnsure staff maintain required certifications and competenciesMentor and support care staff to promote a consistent,



resident-centered approachIdentify training needs and support ongoing skilled developmentWellness Program LeadershipDesign and implement health and wellness programs aligned with resident needsCoordinate events, workshops, and wellness initiativesCollaborate with Recreation, Dining, and external partners to enhance programmingMonitor and evaluate program effectiveness and resident engagementMeasurement, Reporting & Continuous ImprovementEstablish and monitor KPIs related to care quality, documentation, and wellness outcomesAnalyze resident feedback and health data to drive improvementsPrepare reports for leadership on care performance and complianceParticipate in committees and cross-functional initiatives to enhance servicesWhat You Bring to the TableDiploma or certificate in Health Care Administration, Gerontology, Community Support Work, or a related field (Bachelor's degree is an asset)LPN License in Ontario (required)Minimum 3 years of experience in assisted living, long-term care, or a related seniors' care environmentProven ON care revenue experienceStrong experience with PSPs, resident assessments, incident reporting, and regulatory compliance in ONFamiliarity with Health Authority processes and Assisted Living regulationsExperience with Electronic Health Records (EHR) systems and Microsoft OfficeNice to HaveCertifications in gerontology, dementia care, or First Aid/CPRExperience working with hospital discharge teams and external healthcare partnersStrong leadership and staff training experienceSkills & AbilitiesExcellent interpersonal and communication skills with a compassionate, resident-focused approachStrong organizational skills and attention to detail in documentationAbility to manage multiple priorities in a fast-paced environmentAnalytical mindset with a focus on continuous improvementFlexible and adaptable to occasional evenings or weekendsCommitment to dignity, respect, and person-centered care

📌 Health And Wellness Manager (Whitby)
🏢 Colonial Retirement
📍 Whitby