Job Description: Property ManagerCompany OverviewZen Residential Property Management is a distinguished and forward-thinking property management company dedicated to providing exceptional residential experiences to our tenants and property owners. With a commitment to excellence, innovation, and customer satisfaction, we have established ourselves as a trusted leader in the industry. Our mission is to create harmonious living environments that inspire comfort, convenience, and a sense of community.Role OverviewReporting to the Area Manager, the Property Manager oversees the day-to-day operations of the property, with a focus on delivering a strong resident experience and supporting overall financial performance. This role is responsible for tenant relations, leasing and maintenance coordination, and financial oversight, while working closely with residents and vendors to maintain a well-functioning and engaged community.ResponsibilitiesTenant RelationsFoster positive tenant relationships through proactive communication and prompt resolution of inquiries, concerns, and maintenance requestsOrganize and participate in tenant engagement initiatives and community-building eventsLeasing and MarketingTake ownership of leasing efforts to ensure high occupancy levels through active marketing, lead follow-up, conducting tours, and closing lease agreementsCollaborate with internal teams to ensure timely response to rental inquiries and a seamless leasing processImplement and execute marketing strategies to attract qualified tenants, monitor leasing performance metrics, and provide regular updates to leadershipEnsure all leasing documentation is accurate, compliant, and processed efficientlyLease AdministrationManage lease terms including new agreements, renewals, notices,



and terminationsEnsure lease data is current and rental payments are processed accurately and on timeRent CollectionOversee rent collection and ensure timely resolution of delinquencies in coordination with accounting and legal supportProperty MaintenanceCoordinate with maintenance staff and external vendors to ensure prompt resolution of work orders, preventative maintenance, and capital improvementsConduct regular property inspections to uphold curb appeal, cleanliness, and safetyFinancial ManagementSupport the development and management of annual operating budgets, control property expenses, and track actuals against budget targetsContribute to financial reporting by submitting occupancy, collections, and maintenance updatesCompliance and Risk ManagementEnsure the property complies with applicable legislation, building codes, and internal policiesRespond to incidents and emergencies in a timely, professional mannerVendor ManagementOversee vendor relationships, contract negotiations, and service delivery to maintain quality standards and cost efficiencyReportingSubmit regular operational and financial performance reports to regional leadershipWork Schedule and Community EngagementThe Property Manager is expected to maintain a flexible work schedule to meet the operational needs of the property, which may include occasional evenings and weekends. Active participation in community events is a key responsibility of this role. As a representative of Zen Residential, the Property Manager is expected to be present and engaged at these events, supporting initiatives that enhance the resident experience and foster a strong,



connected community.Hours of Work and Overtime EligibilityThis position is classified as a managerial role and is exempt from overtime provisions in accordance with applicable employment standards legislation. The Property Manager is responsible for managing their time and priorities to meet the operational needs of the property.QualificationsBachelor's degree in Business Administration, Real Estate, or a related field (or equivalent experience).Proven experience in property management or a related field, demonstrating solid organizational and problem-solving skills.Excellent communication and interpersonal skills for tenant interaction, team collaboration, and vendor coordination.Proficiency in property management software and Microsoft Office Suite.Knowledge of local property management regulations and best practices.Detail-oriented mindset with the ability to manage multiple tasks and priorities.Strong financial acumen and budgeting skills.Valid driver's license and reliable transportation.Professional demeanor with a commitment to delivering exceptional customer service.Skills & CompetenciesStrong communication and interpersonal skillsProblem-solving and conflict resolution abilitiesHigh level of organization and attention to detailAbility to manage multiple priorities in a fast-paced environmentCustomer-focused with a commitment to service excellenceWork Environment / Physical RequirementsPrimarily based on-site with regular movement between properties as requiredAbility to walk properties, including stairwells, mechanical rooms, common areas, and exterior groundsNote: This job description is a general outline of the key responsibilities and qualifications for the position. It is not exhaustive and may be subject to change to meet the evolving needs of the company.

📌 Property Manager - Saskatoon (Edmonton)
🏢 Zen Residential
📍 Edmonton