17 Oct
|
Walker Industries
|
Fort Erie
17 Oct
Walker Industries
Fort Erie
Working at Walker At Walker, your contribution matters. Become part of a team you can count on and where your health and safety are our priority. Our team of more than 1200 people work in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions chemistries. We are a fifth-generation, family-owned company founded in 1887, operating from our base in the Niagara Region with facilities across Canada and the United States. We care about the environment, each other, and our neighbours, and give back to our communities. Join us on our journey to build a sustainable future, together. About the Job Build your future with us. If you're organized, detail-oriented, and take pride in delivering great service-this could be the perfect role for you. Reporting directly to the Sales Manager - Niagara Region, the Scale House Operator is responsible for accurately weighing and ticketing trucks entering and exiting the quarry. You'll be the first point of contact for many of our customers and haulers, helping ensure smooth and efficient operations at the scale house while delivering a high level of service and professionalism. Probation wage of $25.55 and then an increase to $26.55 after probation. What You'll Be Doing Accurately weigh and document trucks entering and leaving the quarry to ensure compliance with load and safety regulations.
Respond to customer inquiries related to products, materials, and orders-referring to Sales as needed. Handle basic customer complaints, document concerns, and forward them appropriately for resolution. Process payments (credit card) and maintain organized records of orders and receipts. Open and close the scale house, ensuring that systems such as computers and security are functioning properly. Maintain communication with team members via CB radio and with external contacts via phone and email. Here's What You Need This role requires someone with robust initiative, attention to detail, and excellent interpersonal skills. You'll be juggling multiple priorities throughout the day, so staying organized and customer-focused is essential. High school diploma or equivalent required; post-secondary education or relevant experience preferred. Proven customer service experience. Flexibility to work at various locations across the Niagara Region, with shifts between 7:00 AM and 5:00 PM. Basic knowledge of computer systems for data entry and generating reports. Self-motivated and able to work independently with limited supervision. Strong verbal and written communication skills across multiple formats (in-person, phone, email). Ability to maintain accurate records and manage
📌 Quarry Scalehouse Clerk (Fort Erie)
🏢 Walker Industries
📍 Fort Erie