Is this you?Are you a Network Engineer with experience supporting cloud and managed infrastructure environments? Do you thrive in a customer-focused role, enjoy solving complex networking and security challenges, and want to contribute to innovative cloud solutions? If so, we'd like to hear from you!Who are we? Glad you asked! Opti9 is a trusted cloud solutions provider committed to delivering industry-leading, tailored solutions that meet the unique needs of businesses across a wide range of industries. We are a premier Veeam partner, as well as an AWS Premier Consulting Partner and Certified Solution Provider. Our expertise includes managed cloud, backup and replication, disaster recovery, security, and Microsoft 365 solutions. In the public cloud space, we specialize in migration, optimization, transformation, and cloud-first application consulting.What sets us apart?A fun, casual, and collaborative culture that embraces fresh ideas, innovation, and a strong customer-first mindset. At Opti9, we work hard, support each other, and never shy away from a challenge. We believe in balancing results with a positive team spirit—and we’re always on the lookout for authentic, accountable individuals who are ready to grow with us and make an impact.What would you do?In this role, you will be a part of a diverse and talented Cloud Networking team that works with a wide range of physical and logical technologies in the Cloud provider space. As a member of the team, you will be tasked with weekly and monthly customer facing projects that involve pushing our infrastructure to the next level while staying competitive in the marketplace we reside in. You will be pushing the boundaries on SDN, micro segmentation, logical circuit technologies, data center designs and concepts, etc. You will be working across multiple vendors for networking and security products that support our public and private cloud infrastructure. Primarily, this role will be focused on doing new customer deployments across our supporting technologies.This candidate will also require excellent interpersonal skills between internal teams and our customers representing the product workload owners. Also in this role, you will be acting as Tier 3 support to the Cloud Ops and NOC teams as needed outside of regular customer related projects.What are the details?Primary Responsibilities:Support customer facing projects for firewall and route/switch involving design, diagrams, documentation, implementationDeploy and configure new customer environments utilizing NSX, security configurations, VMware Cloud Director networking and related infrastructure technologiesTroubleshoot and resolve network connectivity issues, including routing, switching, NAT configurations, firewall policies, and network path optimizationManage, maintain, and improve the Palo Alto, FortiGate, and VMware NSX (V/T)



SDN infrastructure supporting customer and infrastructure workloadsRegularly maps out and documents customer and infrastructure firewall diagrams to current and accurate versionsRespond to critical incidents and perform effective troubleshooting and remediation during production outagesReact to Networking/Security monitoring platform alerting and ensure adherence to customer and infrastructure SLA uptimesIntermediate level understanding of TCP/IP network protocols, including common application protocolsAssist with administration and maintenance of all data center and colocation core and distro connectivity all the way down to the access levelConfigure and support private and hybrid connectivity solutions across customer sites and cloud environments, including Megaport, PacketFabric, Azure ExpressRoute, AWS Direct Connect, and similar servicesPro-actively review and maintain client infrastructure residing in the Opti9 environmentsCollaborate across teams to share technical knowledge, improve operational efficiency and support workload distributionServe as an escalation point for junior Network Engineers, providing guidance on troubleshooting, implantation and best practicesUpdate, maintain, and implement firewall standards and security best practices to strengthen the organization's overall security posturePartner with customers, Sales Engineering, and internal teams to design scalable, secure network architectures and ensure successful deployment of network security solutionsContribute to continuous improvement initiatives by evaluating emerging technologies, refining operational procedures, and enhancing network reliability and securityWhat do you know?Required Technical Knowledge and Experience:2-4 years of hands‑on work with Fortinet and Palo Alto UTM next gen firewall technologies.Experience implementing multi‑tenancy using VDOMs within FortiOS2-4 years of experience deploying firewall VMs and basic navigation of VMware environmentsStrong understanding of networking protocols and technologies, including:BGP, OSPF, TRUNKS, VLANs, Port‑Channel, Static routing, MLAG/vPC.VRF, Traffic Shaping / QoSPalo Alto Command lineKnowledge of Cisco encryption technologies (IPSec, SSL), and hot standby protocols HSRP and VRRPPreferred Technical Knowledge and Experience:Experience with VMware vSphere, NSX-V & NSX-T SDN technologiesVMware Cloud Foundation (VCF)Familiarity with Microsoft Hyper‑VExperience with Arista Spine & Leaf Data Center deploymentsScripting or automation capabilities using Python, Ansible,



or similar technologiesGeneral Knowledge and Experience:Strong interpersonal and customer service skills with the ability to work effectively with both local and remote staff, teammates, and managersAbility to occasionally adjust work schedule to meet business needs (standard is 40‑hour week, with occasional after hours and weekend requirements in an on‑call fashion)Ability to work in a fast‑paced environment; ability to multi‑task, change direction, effectively prioritize, and meet deadlinesAble to clearly and correctly express complex technical concepts in English, both verbally and in writingEffective in basic documentation and diagram creation for customer and infrastructure needsStrong organizational, oral, and written communication skillsWorking knowledge of data security best practicesStrives to grow within the team and personally as an engineer through education, certs, etc. and must have a “can do” attitudeWhat do you get from us?At Opti9, we believe work should be more than just a job—it should be a place where you feel valued, supported, and excited to grow. When you join our team, here’s what you can expect:Paid Time Off – Generous PTO and paid holidays so you can recharge, take care of what matters, and bring your best self to workFlexible Work Options – Enjoy the flexibility of a hybrid schedule with a mix of remote and in‑office work ifyou’relocatednear one of our officesHealth & Dental Coverage – Comprehensive insurance plans to keep you and your family healthy including EAP benefitsWellness Reimbursement – An annual benefit to support your physical and mental well‑being, covering a wide range of health‑related expensesRetirement Plan with Company Match – Invest in your future with our matched retirement savings programCasual, Supportive Culture – We keep things laid‑back but focused, with a strong emphasis on teamwork and accountabilityRecognition & Rewards – We celebrate wins and recognize contributions with regular programs that highlight your impactProfessional Development – Access learning opportunities, training programs and support for certifications to help you grow your careerGive Back Together – Participate in group volunteer opportunities and community initiatives that align with our valuesA Place You’ll Want to Be – We’re building a team of outstanding people doing meaningful work—and we have fun doing itOpti9 provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, service in the military, or any other legally protected characteristic.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.#J-18808-Ljbffr

📌 Network Engineer Ii (Ottawa)
🏢 Opti9 Tech
📍 Ottawa