Join Cencora as a Caseworker in Patient Support Services, working remotely in Ontario. This role focuses on reimbursement processes and case coordination to ensure patient access and support.As a Caseworker, you will contribute to Cencora's mission through effective handling of coverage requests and patient support workflows. With a minimum of 2 years' experience in healthcare support or related fields, you will assist in resolving reimbursement issues and maintain accurate case documentation.
Your efforts will enhance operational visibility and improve patient outcomes in our Innomar Strategies business.Key Responsibilities:Assist reimbursement processes for timely coverage handlingCoordinate documentation and follow-up activitiesResolve routine reimbursement issues effectivelyMaintain accurate case records and system updatesMonitor trends to support proactive issue resolutionRequirements:High School Diploma or equivalent experience2+ years in reimbursement or healthcare servicesPreferred certification in patient access or customer supportStrong communication and case resolution skillsCommitment to process improvement and service continuityLeverage your expertise in patient support and reimbursement services to make a real impact at Cencora.
📌 Caseworker In Patient Support Services (Montreal)
🏢 MWI Animal Health
📍 Montreal
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