Elevate your career with Leon's Furniture as a Customer Service Associate in St. Catharines, ON. Deliver stellar support and ensure customer satisfaction through multiple channels every day.In this pivotal role, you'll engage with customers to address inquiries and resolve issues, contributing significantly to the overall experience. As a key player in customer retention, you will process transactions efficiently and maintain positive relationships that bolster the company's reputation. Your proactive approach and strong communication skills will be crucial for success in this dynamic environment.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve complaints by researching problems effectivelyProcess orders and requests accurately and swiftlyMaintain detailed customer interaction recordsCollaborate with teams to tackle complex issuesRequirements:High school diploma or equivalentProven experience in customer service rolesStrong verbal and written communication skillsBasic computer proficiency with CRM and OfficeAbility to multitask in a rapid-paced settingLeverage your communication and problem-solving skills to thrive at Leon's Furniture, helping customers feel valued and heard.

📌 Customer Service Associate At Leon'S (St. Catharines)
🏢 Leon's Furniture
📍 St. Catharines