Xplore Inc. seeks a Bilingual Customer Service Representative to enhance rural broadband experiences from your home. Bring your exceptional customer service skills and self-discipline into a energetic remote role. Join Xplore Inc., Canada’s fibre, 5G, and satellite broadband leader, in a position that emphasizes customer engagement and support. Ideal for those with experience in contact centers, you will connect with customers to address their technical, billing, and service inquiries while completing our robust training program. Your role is essential in maintaining high service levels and achieving key performance indicators. Key Responsibilities:
- Deliver an excellent customer experience in every interaction
- Listen and identify customer needs through probing
- Provide
📌 Remote Bilingual Customer Service Representative (Montreal)
🏢 Xplore
📍 Montreal
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