Affirm, a remote-first company, seeks a Senior Technical Account Manager (L6) based in Canada to own operational health across strategic alliances, orchestrating alerts, monitoring, triage, and SLA delivery while translating merchant needs into technical strategies.
You’ll lead cross-functional collaboration with Product, Engineering, Operations, Customer Success, and Frontline Technical Support, growing into end-to-end account ownership over 6–12 months and mentoring teammates.