SCOPE OF THE JOBAs the Lead Technician, your expertise will be relied upon to act as the workshop technical lead, with overall responsibility for workshop organization, quality, and efficiency. You will be responsible for a team whose duties include performing a wide range of automotive service and mechanical repairs.RESPONSIBILITIES AND TASKSDiagnose and repair a wide range of automotive service and mechanical repairsOversee and lead Technicians to achieve various KPIs such as Fixed Right First TimeHandle and help resolve escalations of complicated technical cases, and act as the main point of contact with VinFast technical staffMonitor and report on workshop performance, with responsibility over qualityIdentify any roadblocks disturbing workshop flow and ensure that each technician has the tools and training requiredSupervise health and safety compliance across the workshop, setting the tone and always leading by exampleOversee inventory management, making sure the workshop is tidy and well organizedEnsure that work standards and available engineering procedures are up-to-date, accurate and that all work is compliantHold daily meetings with the team, outlining expectations and workload for the day aheadPlan, prepare and distribute work to technicians based on skill level, capacity and resourcesMotivate, lead and inspire the team in continuous improvements and efficienciesIdentify any training needs within the team and arrange relevant training courses as requiredLiaise daily with internal teams within the Service Centre including Sales, Parts,



and local ManagementOther related duties as assignedWHAT YOU BRING ALONGA minimum of 5 years of experience as an Automotive TechnicianValid 310S License (or equivalent), Driver's License and clean driver's abstract/recordExcellent knowledge of mechanical, electrical and electronic vehicle components, prior Electric Vehicle experience an assetSkilled in vehicle diagnostic systems and methods, a problem-solver that is capable of fixing problems when they arise, but who is also keen on understanding why they happenedProven ability to lead by example and be cutting-edge with processes and efficienciesAnalytical ability to understand and impact key performance indicatorsAbility to motivate a team, to engage and facilitate others to achieve and succeedDigitally savvy – ability to adopt and adapt quickly to new technology and systemsA calm, considered approach with exceptional oral and written communication skillsCHARACTERISTICS & TRAITSGood interpersonal skills with ability to communicate with VinFast team membersHigh levels of attention to detail and organizationAbility to organize, multitask, prioritize, and manage shifting responsibilities in a dynamic, cross-functional teamwork environmentCan-do mindset with high energy and strong work ethicDemonstrated leadership and team building skillsExercises sound judgmentFlexible and adaptable; able to deal well with modifications and changes to operationsPassion for excellence and contributing to the success of the business

📌 Lead Technician-Mississauga
🏢 Colonial Group
📍 Mississauga