With a legacy of over 90 years, we continue to grow and strengthen our presence in the 7 countries where we operate, with more than 100 units and representation of leading brands in our business areas. Every day, we strive to meet market needs with excellent solutions, equipment, and services — and we believe we have the best talent to deliver on those expectations.
Ready to take the next step in your career?
Your new opportunity might be right here.
We are looking for a Service Manager
to join our team in Red Deer, AB.
What will you find here?
$115,000 - $125,000 annual Salary
Health and Dental Benefits
Company-sponsored RRSP/Pension Plan
Monday - Friday Schedule
A supportive team environment where your growth matters
Close mentorship and coaching from our leadership
The satisfaction of making a real impact every day
What's the challenge? As the
Service Manager , you play an integral role in managing the day‐to‐day operation of the service department in compliance with the company’s established policies and procedures. As well as ensuring compliance with environmental regulations and safety program. Working with the branch manager, you play a key role in attaining the company’s short and long‑term objectives. As part of the leadership team, you play a key role in recruiting and developing our employees.
Position Outline
Forecast and plan service requirements in conjunction with the Branch Manager
Recruitment and People Development
Leadership Development
Conduct monthly service meetings to communicate company objectives and policies
Determine repair methodologies and job flows to maximize the efficiency of the service department, and to maintain high levels of customer satisfaction and department profitability
Work Order Processing
Measure department performance with appropriate metrics and achieve set goals
What do we expect from you? Experience Required:
Strong organizational skills
Good communications skills
Excellent customer relations skills
Valuable computer and systems knowledge
Strong Technical Expertise
Education Required:
Post secondary education or equivalent work experience
Do you want to embrace a new challenge within Nors and be part of a growing team? We’re waiting for you!
At Nors, we believe in our people as the driving force behind our success. We value respect, continuous learning and our values, promoting a positive, fair and inclusive working environment.
All opportunities are open on the basis of equality, respecting the different abilities, backgrounds, identities and cultures that make us who we are.
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📌 Service Manager (Sundre)
🏢 Grupo NORS
📍 Sundre
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