# Analyst, IT Service Desk (Help Desk)MontrealHybridCloud and InfrastructureApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job description**Here's a brief overview of the tasks and responsibilities you'll be able to do:** * Act as the first level of escalation for the help center; * Diagnose and resolve the majority of incidents on their own; * Participate in the resolution of problems affecting applications, production-related systems and technical environments, taking into

📌 Analyst, It Service Desk (Help Desk) (Montreal)
🏢 COFOMO
📍 Montreal