SUMMARYThe Customs Coordinator is responsible for creating and updating ACE/ACI manifests for drivers, while also providing ACE/ACI related support to dispatchers.PRIMARY RESPONSIBILITIESComplete ACE/ACI manifests and set up Prior NoticeFax Prior Notice information to Customs broker and check Prior Notice website confirmationCheck inbound PARS and PAPS in systemCreate and fix ACE and ACI's for drivers using BorderConnect and send copies to driversUpdate and locate information on BorderConnect for driversProvide general support for all dispatchers with drivers' paperwork for ACI/ACEUpdate and maintain ACE/ACI Fax number list, generally once a monthAssist in taking dispatch calls from customers and drivers, and respond to inquiries when possibleContact customers and/or drivers when issues arrive (i.E., time delays,



missing paperwork)Ensure follow up is being done with Customs Brokers or Customers when clearances are delayedMaintain Master Customs Broker list along with Fax #'s and email contactsCreate PARS/PAPS stickers and monitor suppliesComplete other duties as assignedREQUIREMENTS/QUALIFICATIONSIntermediate experience using MS Office (Excel, Word, Outlook)Experience with AS400 preferredKnowledge of U.S. geography considered an assetStrong organization, time management, and computer skills requiredExcellent verbal and written communication service skillsAbility to work independently and as part of a teamWORKING CONDITIONSPosition based on 45-hour week.

📌 Customs Coordinator (Mississauga)
🏢 The Erb Group
📍 Mississauga