Resident & Family Experience Coordinator - Temporary Full TimeJob Category : Analyst IIRequisition Number : RESID079515Posted : October 1, 2026Full-TimeOn-siteLocationsShowing 1 locationDescriptionResident & Family Experience Coordinator - Temporary Full TimePay Rate: $43,055-$53,819This posting is for and existing vacancyWe are Sienna Senior Living, a publicly traded company (TSX:SIA) and one of Canada's leading owners and operators of seniors' residences. We offer care, support, services, and housing in Retirement and Long Term Care to seniors/residents and their families. We believe it is a privilege to serve Canada's seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.At Sienna, we empower our team members to help residents live the life they desire and deserve. We provide our team members with the tools and support to deliver excellent clinical care and elevate the resident experience through choice, personalization, and community engagement.If this resonates with you, please keep reading.What Sienna Offers:We are a purpose driven organization. We aspire to cultivate an setting and culture where team members feel valued, heard, and empowered to do meaningful work. We offer a number of programs and benefits that support team members' financial, personal, and professional needs, including:A competitive salary and vacation packageRRSP with employer matchShare Ownership and Reward Program (SOAR)Employee Share Purchase Plan with company matchRetention Bonus Opportunity:



Receive a retention bonus for remaining in the role for the designated period.Continuous learning and growth opportunitiesA welcoming culture that values diversity and differing perspectives, experiences, and beliefsWhat You'll Be Doing:You will be a welcomed member of the Long Term Care team at Name Community, working in a fast-paced environment where you will make a meaningful difference in residents' lives. As a Resident & Family Experience Coordinator, you'll be the main point of contact for residents & families at the Community. You will build relationships with residents and their loved ones by coordinating care and services that enrich their daily health and well - being. As an individual and part of a wider team, you will be a strong contributor to the culture of the Community, where the focus is always on cultivating happiness in daily life.How You'll SucceedProvide Care and Service Coordination to Resident and FamiliesLead the resident move in, transfer, and move out processCollaborate closely with the leadership team to resolve concerns raised by residents & families promptly to ensure all parties are satisfiedPromote service excellence and hospitalityCoordinate resident & family satisfaction surveys and collaborate with the team to build action plans based on feedback to improve resident and family experienceCoordinate and facilitate resident care conferencesEngage community guest speakers to conduct in-service sessions related to long term care and servicesSupport the leadership team to improve resident care and servicesContribute to the development of quality improvement plans to increase quality of care and reduce riskConduct assigned Quality Management activities scheduledPrepare data analysis and trends on a quarterly basis related to resident/family feedbackWho You Are:You are compassionate and dedicated to meaningful work that supports seniors in living life with comfort, dignity, and respectYou have completed a College diploma or have equivalent experienceYou have 3 years' experience in healthcare, social services or related sectorYou are customer focused and detailed oriented. You can multi-task and collaborate with leaders and team membersYou exercise tact and diplomacy in working with seniors and their familiesWhat you need to know:Sienna Senior Living is committed to creating an inclusive environment where all team members and residents feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experienceYou must be legally eligible to work in Canada or have a valid work/study permitYou must successfully pass a Vulnerable Sector CheckSienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this positionSienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.

📌 Resident & Family Experience Coordinator - Temporary Full Time (Mississauga)
🏢 Career Opportunities
📍 Mississauga