Take charge as a Service Lead at Premier Equipment, overseeing daily operations in Ontario's largest John Deere dealership. Ensure efficiency in work orders and exceptional customer satisfaction.In this supervisory role, you will mentor and lead a team of skilled service technicians. Your focus will be on maximising productivity, managing budgets, and enhancing customer relationships. Strong organisational and technical skills are essential to navigate the quick-paced service environment while exceeding expectations.Key Responsibilities:Plan and assign daily tasks to service techniciansCoach and develop a high-performing service teamPrepare customer quotes for repairs accuratelyProvide technical support to technicians and customersAssist with technician recruitment and performance feedbackRequirements:3+ years as a John Deere Licensed Service TechnicianStrong organisational and leadership skillsFamiliarity with John Deere products preferredExcellent communication skills requiredWillingness to participate in rotating weekendsLead a dynamic service team, ensuring exceptional service delivery and customer satisfaction at Premier Equipment.
📌 Service Lead At Premier Equipment (Ottawa)
🏢 Premier Equipment
📍 Ottawa
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