Step into a Technical Support Professional role at our Managed Services Provider located in the BC Lower Mainland. This full-time in-office position offers hands-on problem-solving and impactful client interactions.We are looking for qualified candidates with previous MSP experience who enjoy tackling various technical challenges. You'll navigate a structured support environment, ensuring timely resolution of multiple client issues while effectively managing tasks within a ticketing system.Key Responsibilities:Provide technical support across multiple client environmentsUtilize a ticketing system for issue tracking and resolutionMaintain clear communication with clients and team membersSupport Microsoft 365, security tools, and other client technologiesProperly escalate issues according to company protocolsRequirements:Authorized to work in Canada (Canadian Citizen or Permanent Resident preferred)Must reside in the BC Lower Mainland or have relocation plansAvailability for in-office work during business hoursStrong communication skills and professional approachEnhance your technical support career while working in a fun and cooperative atmosphere.

📌 Dynamic Technical Support Specialist (Surrey)
🏢 Superion
📍 Surrey