Elevate your career as a Customer Service Advisor at our automotive service center. With a focus on exceptional client interaction, this role invites those with robust communication skills and a passion for service.As the first point of contact, you will assess vehicle concerns and manage warranty claims while ensuring customers are informed throughout the process. Your expertise in handling reservations and repair orders will be essential in delivering timely services and enhancing customer satisfaction.Key Responsibilities:Provide exceptional customer service in-person, via phone, and emailSchedule and check in units with customer interviewsVerify warranty coverage and prepare necessary documentationCreate repair orders and manage warranties effectivelyContact customers regarding repair completions and backorder updatesRequirements:Knowledge of the heavy-duty industry preferredStrong customer service skills and multitasking abilityWillingness to comply with Health and Safety proceduresAbility to handle multiple priorities effectivelyCommitment to excellence and process improvementBecome a key player in delivering top-notch automotive services with uncompromising customer care.

📌 Customer Service Advisor - Automotive (Nanaimo)
🏢 Colonial Group
📍 Nanaimo