Client Experience Advisory Agent Desjardins (Saguenay)

Client Experience Advisory Agent Desjardins (Saguenay)

17 Oct
|
Relevance
|
Saguenay

17 Oct

Relevance

Saguenay

Elevate member interactions at Desjardins as a Client Experience Advisory Agent in this full time, temporary position. Provide valuable advice and support to enhance financial empowerment and satisfaction.This role focuses on delivering exceptional service to members and clients through effective communication and personalized solutions. You will educate them on technological tools to facilitate their transactions, address any fraud issues, and maintain business relationships. Your efforts will help promote Desjardins' cooperative values and ensure compliance with security and risk management protocols.Key Responsibilities:Advise members on technological tools for self-service transactionsDevelop business relationships through quality service deliveryAssist members experiencing fraud or irregularitiesKeep updated on current products and servicesEnsure adherence to compliance and security measuresRequirements:High school diploma in a related fieldMinimum of two years relevant experienceOther qualifications may be consideredFluency in French requiredStrong customer focus and effective communication skillsBecome a key ambassador of member satisfaction and technological solutions at Desjardins.

📌 Client Experience Advisory Agent Desjardins (Saguenay)
🏢 Relevance
📍 Saguenay

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