Enhance member satisfaction as a full time Advisory Agent at Desjardins. Help clients navigate services and promote financial empowerment to ensure a positive experience.
As a Member and Client Experience Advisory Agent, you will provide personalized support and address client needs. Your role includes advising on financial products, facilitating transactions, and promoting digital solutions. You will also identify business opportunities and collaborate with colleagues to meet specialized needs for members and clients.
Key Responsibilities:
• Support members with self-service applications and tools
• Contribute to business development through effective service
• Assist clients facing fraud or irregularities
• Process transactions to settle client cases
• Stay updated on financial solutions and standards
Requirements:
• High school diploma in a relevant field
• Minimum two years of relevant experience
• Knowledge of Desjardins products and services
• Proficiency in French is required
• Tech-savvy with strong customer focus
Become a proud ambassador of Desjardins, delivering top-notch client support and financial solutions.
#J-18808-Ljbffr

📌 Member Experience Advisory Agent at Desjardins (Thetford Mines)
🏢 Desjardins Group
📍 Thetford Mines