Position Summary:TheDock Attendant will perform a variety of tasks to ensure a smooth operation of the docks. The Dock Attendant will work in a safe and efficient manner while providing a high level of customer service to all guests. This position reports to the Dock Manager.*Please note this is a contract/seasonal position*Crew Advantages:Competitive WageRetention Bonus - $500.00!Complimentary Cruise Tickets & UniformsCrew Recognition AwardsCrew Referral Program - up to $200.00 per referralCrew EventsPaid TrainingDuties and Responsibilities:Provide amazing hospitality to guests and coworkers as prescribed in RESPECT Service SystemManage guest traffic flow on and off the docksFollow safety protocols to ensure the protection of passengers and the vesselHandle lines to moor vessels to dockEnsure docks are clean and free of any debrisAnswer general inquiries and provide information about facilityImmediately report any incidents or safety concerns to Dock ManagerProvide amazing customer service and assist guests with questions or concerns and relay information to Dock ManagerAssist Food & Beverage team with daily food delivery and restock of boatsFollows all safety policies, departmental policies,



and service standardsAdheres to all health and safety regulationsBe prepared to begin work at scheduled timeMaintain uniform and personal grooming in compliance with appearance standardsAdditional job duties as assignedRequirements & Qualifications:O.S.S.D. or equivalent as recognized by the Ministry of EducationMust be able to effectively understand and convey written and verbal information to guests and coworkersMust possess a service orientation – actively looking for ways to help othersEnergetic and enthusiastic personality essentialIf required, wear assigned Personal Protective Equipment (PPE) (i.E. non-slip shoes, gloves, weather appropriate dress attire, sun protection)Valid Ontario driver's license, Class G2 or higherWalk, stand, sit and work in all types of weather conditions for extended periodsWill work for extended periods of time without sittingAbility to reach, bend, stoop, wipe, push, pull, move or lift up to 40 pounds (18 kilograms)Will be required to be available for work on all major holidaysCity Cruises Canada does not use AI technology in any part of the recruitment process.#CityCruisesCAN

📌 Dock Attendant (Leeds and the Thousand Islands)
🏢 Hornblower
📍 Leeds and the Thousand Islands