Join the team at Post Hotel & Spa as a Guest Services Agent, delivering exceptional customer service in beautiful Lake Louise. Be the ambassador of hospitality and create memorable guest experiences each day.As a vital part of our front desk team, you will welcome guests, manage check-ins, and handle inquiries efficiently. Your communication and organizational skills will ensure guest satisfaction, as you address needs and resolve issues. This role requires you to be detail-oriented, able to multitask, and maintain professionalism at all times.Key Responsibilities:Welcome guests and manage an efficient check-in processAddress guest requests through various communication channelsResolve guest complaints courteously and efficientlyProvide information on local attractions and hotel servicesProcess billing accurately and handle cash-out reportsRequirements:Robust interpersonal and communication skillsExperience in customer service or hospitality preferredAbility to multitask and stay organizedExperience with Opera PMS and Microsoft Office is beneficialAbility to lift up to 50 pounds as neededDeliver outstanding service and create unforgettable experiences for guests at Post Hotel & Spa surrounded by the beauty of Banff National Park.

📌 Guest Services Agent At Post Hotel (Canada)
🏢 Post Hotel
📍 Canada