(Location) is currently seeking a Business Development Associate to join our team of customer focusedprofessionals within our high volume and process-driven dealership.KeyAccountabilities & Objectives:Manage incoming internet and phoneinquiries and proactively pursue additional customer leadsSet appointments for customers tocome in and meet with salesListen and be attentive to customerneeds and prioritize in order to provide assistance to the customer andprovide the sales consultant with a proper qualified leadProvide superior customer serviceand achieve highest degree of customer satisfactionWork closely in partnership withsales consultants and management to provide qualified leads and detailedinformation on customer requirementsMaintain a high Customer Service Experienceindex scoreRespond to customer complaints andfollowing established concern resolution processAssist fellow team members whenrequiredCommunicate escalated customerconcerns to appropriate manager when requiredProvide feedback to management andmaintain open communication on concerns, suggestions, requirements etc.Skills Profile:Energizedby challenges; driven to improveefficiencies,



learn and growProactive self-starterwith a desire for accountabilityPassionfor delivering a consistently exceptional customer experienceOperateswith the highest level of integrityExceptionalinitiative, high energy and positive attitudeProcessdriven with impeccable organization and prioritization abilitiesExceptionalproblem solving and conflict resolution skillsImpeccablefollow-through and commitment to building and cultivating relationshipsEstablishexcellent "One Dealership" relationships with other departments to help deliveron our customer promiseSpecial Requirements:MinimumHigh School DiplomaPostSecondary Education PreferredStrongtechnical skills including MS Word, Excel, PowerPoint, OutlookWhy We're Awesome:Commitment to an exceptional employee experienceFull benefit programs & competitive compensation plansEmployee and Family Assistance ProgramCollaborative work workplace & group supportSherwood Park Toyotais an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process,please contact us at (phone hidden) or payroll @sptoyota.Com to make your needs known in advance.

📌 b Software Growth Hunter — Hybrid, Uncapped Commissions - C$60,000 - C$70,000 A Year (Toronto)
🏢 CGC Canaccord Genuity
📍 Toronto