At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar!As a highly accomplished leader in client and people management, you possess an unparalleled track record of effortlessly maneuvering diverse client organizational structures and verticals. Your unwavering expertise has earned the trust of both internal and external stakeholders, who rely on your ability to deliver integrated solutions that surpass expectations, across a wide range of accounts. With 8+ years of experience in the social, influencer and/or agency world, you have forged powerful relationships with influential clients, cementing yourself as their most trusted partner and advisor. Your strategic acumen is unmatched, enabling you to identify opportunities for both growth and creativity, culminating in resounding success stories for clients and the agency alike.



No matter how complex the challenge, your unwavering leadership steers teams toward tangible results and positive outcomes. You maintain a determined dedication to expanding your skillset, continually honing your ability to manage an expanding number of accounts, maintain productive relationships, and inspire larger teams toward even greater heights. Your team looks to you for solutions, and your commitment to developing your technical expertise.Responsibilities:Leads portfolio-level strategy and revenue performance, turning surfaced opportunities into prioritized growth plans and aligning resources, teams, and execution to drive expansion.Lead forecasting, planning, and resourcing to ensure staffing alignment, delivery excellence, and financial performance.Build and maintain trusted senior-level client relationships, serving as a strategic advisor focused on measurable business impact.Lead the development of major client proposals, including strategic direction, pricing, and integrated campaign concepts.Ensure consistent, high-quality delivery across all assigned accounts—on time, on budget, and to the highest standard.Partner with PMO on current scopes to ensure clarity in staffing, timelines, and financial structure.Proactively manage portfolio risks, staffing gaps, and escalations in partnership with key client stakeholders.Champion operational consistency, process adoption, and strong cross-functional collaboration.Influence the development of scalable systems, workflows, and client service standards that improve efficiency and delivery quality.Lead, develop, and performance-manage senior

📌 Director, Client Services (Influencer Marketing) (Toronto)
🏢 Viral Nation
📍 Toronto