We're a team that puts customers first, invests in our people, and takes pride in being part of the local community. Whether you're just starting out or looking for a role where you can grow and build real product knowledge – we'd love to meet you.What's in it for YouReal opportunities to grow and advance within the companyHands-on learning and product knowledge training – no experience neededEmployee discount on retail products after the first three monthsEmployee and Family Assistance Program to support your well-being and that of your familyA team culture built on three core values: Customers First, Inspired People, and Community ConnectionAbout the RoleAs a Sales Associate, your main priority is to give every customer the best shopping experience possible. You'll greet customers, help them find the right products for their projects, suggest add‐ons they might not have thought of, and process transactions quickly and efficiently. You'll also handle special orders, support your teammates, and keep your area of the store looking great.You're often one of the first people a customer talks to, so your attitude and product knowledge make a real difference. You'll also be an important part of the team – communicating openly, pitching in wherever needed, and helping create an setting where customers and colleagues both feel welcome.What You'll Be DoingGreeting customers within a 5-foot distance in a friendly manner,



in accordance with our greeting policyAssisting customers in finding products and offering product knowledge to enhance their shopping experienceUsing our customer service approach – Greet, Qualify, Recommend, and Close – to understand each customer's project and suggest the right products and any helpful add‐onsLooking up products and prices for customers using our systems and website, including special orders and regular productsCreating special orders and ordering products for customers as required, and following up when their order has arrivedProcessing transactions quickly and professionally, including returns and exchangesFacing shelves and completing minor stock replenishment and shelf cleaning as requestedStaying proactively informed on promotions and product availabilityWorking collaboratively with teammates to keep the store running smoothly and to support a great customer experienceCompleting opening and closing dutiesAlways working in compliance with WorkSafe standardsWhat We're Looking ForNo prior retail or building materials experience? No problem – we're happy to train the right person. Here's what will set you up for success:A genuine passion for customer service and making people feel welcomeCuriosity and willingness to learn about our products – over time you'll become a go‐to resource for customers planning their projectsA collaborative, team‐first mindset – you communicate openly and pitch in wherever neededExcellent listening, communication, and interpersonal skillsDetail oriented with a strong commitment to safe work practicesAvailability to work a flexible schedule including evenings and weekendsPrevious customer service or retail experience is an asset

📌 Sales Associate (Trail)
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📍 Trail