We are currently seeking a Client Experience Ambassador to join our Calgary office. The position plays a key role in providing optimum reception services to ensure a high level of service to clients and visitors on their first point of contact with the firm. The successful candidate will have the ability to lead and motivate and can develop long term relationships with clients and staff. The ideal candidate has to have the experience and "hustle" needed to handle situations in a smart and quick manner, have a great attitude, smile, and influence the rest of the team in a positive way. Hours of Work: 8:00 a.M. to 4:00 p.M.; Monday to Friday Major Responsibilities Greets clients/visitors and ensures they are treated in an effective and expedient manner, informing appropriate person of visitor arrival.
Ensures client needs are met by answering questions and ensuring the provision of requested services. Assists with urgent requests for additional services to be provided to boardroom meetings. Utilizes event management software to book boardrooms for all meeting requests including boardroom setup requirements such as catering and A.V. support. Answers incoming telephone calls to the Firm’s reception line; directs phone calls; takes accurate messages; monitors incoming faxes; and answers inquiries. Prepares a variety of accounting materials including
📌 Client Experience Ambassador (Calgary)
🏢 General Partner for Carthos
📍 Calgary
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