Vancouver Aquarium, one of the many properties owned by Herschend Family Entertainment, prides itself on working towards bringing families closer together and to creating memories worth repeating. Our Core Values – greatly exceeding guest expectations, serving others, creating emotional connections, constantly improving – give us purpose and guidance.

SUMMARY:

Reporting to the Executive Chef, the Kitchen Steward is responsible for setting-up, cleaning, maintaining and organizing the kitchen and kitchen equipment and acting as a buffet runner and carver during events. They may also assist with light food prep when required.

ACCOUNTABILITIES:

Ensure the highest standards of cleanliness and presentation for the kitchen and food service work areas and assists with events:

• Clean and organize all dishes and kitchen equipment in Café and outlet kitchen areas
• Clean and organize all dishes and equipment in banquet kitchen and storage areas
• Assist with event set up
• Light prep including peeling/chopping of vegetables and fruits (may be asked to complete simple recipes

Complete all closing duties for the kitchen and banquet offices:

• Clean and sanitize the dishwasher and surrounding areas;
• Sanitize all work stations in the kitchen;
• Sweep and mop the kitchen & cooler floors;
• Take all clean banquet utensils and put them in the proper areas;
• Take out the garbage/compost/cardboard and used cloths to proper receptacles;
• Maintain organization and cleanliness of all coolers and freezer.

Ensure that all deliveries, including incoming materials, products, or supplies are received in good order, and include accurate amounts:

• Verify actual product against packing slips and receiving reports, confirming product integrity, and recording any discrepancies or damages.
• Contact suppliers to resolve missed deliveries, short shipments, product quality issues and pricing discrepancies.
• Deliver processed paperwork to Finance and assisting in resolution of discrepancies.
• Coordinate the distribution of product to appropriate departments.
• Maintain cleanliness of receiving/shipping and storage areas.
• Operate machinery including baler, compactor, and forklift in a safe and proper manner.
• Maintain organizational safety standards.

Ensure the smooth shipping of items outside of the Aquarium:

• Coordinate shipping needs for other departments.
• Clarify shipping process and/or billing needs to complete shipping requests.
• Arrange with various delivery vendors for shipment of packages.
• Maintain shipping records.

Provide support to the retail department:

• Ticket merchandise.
• Assist with inventory audits.
• Transport goods between the Aquarium and our offsite storage facilities.
• Perform other similar duties as required.

Consciously desire to improve Vancouver Aquarium and its processes:

• Promptly aid in emergency protocols;
• Maintain organizational health and safety standards;
• Perform related duties and special projects as assigned.

JOB REQUIREMENTS:

• Food Safe Certification required;
• Hepatitis A vaccination or proof of immunity required;
• Interest in food service and kitchen processes.
• Good time management skills and multi-tasking skills;
• Able to read, write and communicate well;
• Valuable teamwork skills with an ability to work independently withminimal supervision;
• Ability to perform in fast paced high pressure environments.
• Ability to stand and walk for extended periods of time in a fast paced kitchen workplace;
• Ability to safely twist, crouch, and stoop while performing job tasks;
• Safe handling and grasping of various kitchen utensils is required;
• Ability to safely lift items weighing up to 20 kg., while simultaneously reaching and stretching, in order to move food products and kitchen equipment;
• Basic knowledge of MS Office; Outlook, Word, and Excel
• Flexibility and availability in schedule are required because the hours of work vary and include working weekdays, weekends, mornings, evenings and holidays.