Explore a vital role with Beneva as an Administrative Support Agent in a hybrid setting. Contribute to efficient case processing and provide excellent support to clients and partners.
This temporary position requires a strong focus on administrative support and excellent customer service skills. In this role, you will engage with multiple stakeholders and ensure a seamless experience for members and providers. Your organizational abilities will be key in executing daily tasks and managing communications effectively.
Key Responsibilities:
• Answer telephone communications and provide general information
• Route calls to appropriate personnel as needed
• Perform various administrative tasks related to case processing
• Manage and process mail in appropriate systems
• Follow up with members and employers to obtain necessary documents
Requirements:
• College diploma required
• Proficient in French and functional in English
• Strong organizational and customer service skills
• Ability to work in a hybrid workplace
• Experience with document management procedures
Become an essential part of Beneva by delivering your support and service excellence.
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