Elevate guest experiences as a Guest Services Representative at Great Canadian Entertainment. Deliver exceptional service through efficient check-in/out and effective problem-solving in a agile hotel setting. Under the direction of the Hotel Guest Service Assistant Manager, you will support the operations of the hotel by ensuring guest satisfaction and maintaining quality standards. This role requires strong communication skills and the ability to handle inquiries proactively. You will play a pivotal part in training the team and creating a welcoming environment for guests. Key Responsibilities:
- Manage efficient check-in and check-out procedures
- Address inquiries via phone and in-person
- Coordinate room requests, including cots and packages
- Maintain key control and room security
- Keep the guest business center stocked and functional Requirements:
- High School Diploma; hotel education preferred
- Minimum 1-year hotel experience required
- Bilingual in French and English is an asset
- Proficient in Microsoft Word and Excel
- Must pass a criminal background check Bring your hospitality expertise to enhance guest experiences at Great Canadian Entertainment. #J-18808-Ljbffr

📌 Guest Services Expert At Great Canadian (Moncton)
🏢 Great Canadian Entertainment
📍 Moncton