Your potential has a place here with TTEC’s award-winning employment experience. As a Director, Employee Communications working remote in Canada, you’ll be a part of bringing humanity to business. You’ll set the enterprise communication strategy that connects business priorities, transformation, culture, and employee experience into a clear global narrative. This role requires flexibility to support global meetings and business priorities across time zones as needed. #experience TTECWhat You’ll be DoingYou’ll lead TTEC’s employee communications function, defining the strategy, narrative, governance, and measurement approach that help employees understand the company’s direction and their role in its success. You’ll advise executive leaders, People & Culture, and business teams on communication priorities across regions, channels, and key business moments.As a senior communication leader, you’ll anticipate communication risks, guide transformation messaging, and equip leaders to communicate with consistency and confidence. You’ll develop a high-performing team, strengthen editorial and channel practices, and ensure employee communications support business outcomes.You’ll report to the Executive Director of Talent Attraction & Employee Experience. You’ll build a strategic, disciplined, and trusted communication function that delivers enterprise counsel, measurable plans, and employee-centered content.During a Typical Day, You’llSet the enterprise employee communications strategy, narrative priorities, governance model, and operating rhythm for global programs, executive messages, transformation initiatives, and culture momentsAdvise senior leaders on communication priorities, risks, timing, audiences, and message approachLead and develop a global employee communications team while aligning work across communications, channel, creative,



production, and business partnersShape executive messages, leader talking points, employee updates, presentations, campaign materials, and change communicationsDefine communication plans with clear objectives, audiences, channels, deliverables, owners, timing, approvals, and measurementStrengthen governance, prioritization, editorial planning, and reporting so strategic work is planned, resourced, and delivered consistentlyUse employee insights, communication metrics, and business feedback to evaluate effectiveness, guide recommendations, and support leadership decisionsWhat You Bring to the RoleBachelor’s degree in communications, marketing, public relations, journalism, organizational communication, or equivalent experienceSignificant experience leading employee communications, executive communications, internal campaigns, or change communications in a complex organizationProven ability to lead teams, set priorities, coach communicators, and build practices that support consistent deliveryExecutive-level writing, editing, and messaging skills with the ability to make complex topics clear, relevant, and actionableAbility to advise senior leaders, lead through influence, and build trusted partnerships across functions, regions, and levelsStrong operational discipline, including the ability to manage competing priorities, approvals, timelines, risks, and deliverablesExperience using communication metrics, employee feedback,



and business context to guide strategy and strengthen outcomesWhat You Can ExpectSupport for your career and professional developmentAn inclusive, community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesPaid time off, wellness, healthcare, and other advantages based on your locationA competitive compensation package and performance bonus opportunities, where applicableFlexibility to support global meetings and business priorities across time zones as neededAbout TTECTTEC is a global customer experience technology and services company focused on the design, implementation, and delivery of transformative solutions for many of the world’s most iconic and disruptive brands. We are committed to creating a diverse and inclusive workplace where every employee feels valued, respected, and empowered to contribute to our shared success.TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vista points and for you to bring value to the table in your own unique way.#J-18808-Ljbffr

📌 Director, Employee Communications (Winnipeg)
🏢 TTEC
📍 Winnipeg