Elevate your career in Group Perks with First Canadian Group Benefits in Edmonton. This full-time senior role focuses on improving administration processes and client experiences across group benefit platforms.As a Senior Plan Administrator, you will assist in transitioning groups to new platforms, collaborating closely with internal sales teams and clients. This role emphasizes your expertise in group benefits administration, alongside proficiency in CRM systems and client service. Your input will directly influence workflows and administrative practices,
ensuring the continued success of our growing team.Key Responsibilities:Assist in transitioning groups to new administration platformsCollaborate with sales and clients on new implementationsTrack inquiries via Customer Relationship Management systemResolve client issues with timely solutionsProvide feedback to Business Analysts on user experienceRequirements:Bachelor's degree or equivalent experience preferred5+ years in Group Benefits administration requiredProficient in Microsoft Office and technology platformsStrong customer service skills essentialFluent in French and English communicationLeverage your group benefits knowledge to enhance client service and operational efficiency with First Canadian.
📌 Group Benefits Plan Administrator Edmonton
🏢 First Canadian Insurance
📍 Edmonton
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