Support the mission of Cencora as a Bilingual Caseworker. This remote role is focused on reimbursement support and enhancing patient services in Canada. Cencora is hiring for a Bilingual Caseworker to deliver essential services in patient and provider support. You will engage in coordinating case updates, resolving reimbursement documentation, and monitoring operational trends. Effective communication and meticulous record-keeping are crucial to successful case resolution. Key Responsibilities: - Assist with reimbursement requests for patient services - Coordinate documentation and follow-up activities - Resolve routine issues affecting reimbursement processes - Maintain visibility and accuracy in case records - Identify trends that may require escalation Requirements: - High School Diploma/GED or equivalent necessary - Minimum of 2 years in case coordination or reimbursement support - Bilingual in English and French essential - Certification in customer support preferred - Experience in healthcare or claims support roles Use your skills in a energetic role that contributes to Cencora's impactful work in healthcare. #J-18808-Ljbffr
📌 Cencora Bilingual Caseworker Position (Quebec City)
🏢 World Courier
📍 Quebec City
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