Become a vital part of the University of Guelph's Student Wellness Services as a Service Assistant. Your role will be key in ensuring a welcoming and productive environment for students and staff alike.
Reporting to the Operations Supervisor, you will serve as the front desk contact for a multitude of clients, including students, faculty, and healthcare providers. Your responsibilities will encompass scheduling appointments, processing paperwork, and facilitating referrals. Delivering exceptional customer service and managing detailed health-related information will be pivotal to your role in this multifaceted health clinic.
Key Responsibilities:
• Respond to inquiries and assist clients effectively
• Schedule appointments using electronic systems
• Process paperwork and answer related questions
• Facilitate referrals for accessing services
• Support a large multidisciplinary team of professionals
Requirements:
• 2-year Health Office Administration Certificate or equivalent
• 1 year experience in a health profession setting
• Knowledge of electronic medical billing systems
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a fast-paced environment
Deliver high-quality administrative support while fostering a compassionate approach to client interactions at the University of Guelph's Student Wellness Services.
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📌 Service Assistant in Health Services (Ontario)
🏢 University of Guelph
📍 Ontario
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