Lead Hydro One’s Distribution Settlements team in Toronto, ON, ensuring accuracy in billing and compliance with regulations. Deliver exceptional service while developing optimized settlement processes.
In this managerial role, you'll guide the delivery team in achieving customer satisfaction through effective billing and settlements practices. You will support the Director, Meter-to-Bill, in meeting corporate objectives and compliance with relevant regulations. Your leadership will be pivotal in implementing innovative processes that enhance operational efficiency and service integrity.
Key Responsibilities:
• Lead the Transmission and Distribution settlements delivery team • Manage relationships with stakeholders for effective billing processes • Develop and optimize settlement procedures for cost efficiency • Implement analytics solutions to improve billing performance • Prepare documentation for regulatory submissions
Requirements: • In-depth knowledge of OEB and IESO regulations • Experience in billing and settlement operations • Strong communication skills both orally and in writing • Leadership experience with technical teams • Familiarity with SAP and meter solutions
Maximize billing integrity and customer satisfaction in your role at Hydro One. #J-18808-Ljbffr
📌 Manager Distribution Settlements at Hydro One (Toronto)
🏢 Hydroone
📍 Toronto
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