17 Oct
|
BeyondTrust
|
Quebec City
17 Oct
BeyondTrust
Quebec City
The Staff User Experience (UX) Designer will lead high profile projects for the Beyond Trust security software platforms. As the Staff UX Designer, you will be responsible for creating exceptional user experiences, developing design strategies, as well as mentoring and guiding the UX team in executing design projectsYou will work within product teams and collaborate closely with stakeholders, including product managers, developers, domain specialists, and a content writer to shape the overall user experience vision and ensure it aligns with business objectivesSupport the Manager of UX Product Design in shaping the overall UX design vision, strategy, and roadmap for product experiences, considering user needs and business goalsWork with UX researchers to identify usability testing initiatives and analyze feedback to inform design decisions to continuously enhance the user experienceProvide mentorship, coaching, and design leadership to UX designers, sharing expertise, raising design quality, and supporting professional growth through guidance and collaborationSupport the UX design practice by actively seeking process improvements, driving productive change, and running exercises to encourage widespread UX adoptionServe as a trusted UX expert across product teams, providing guidance on user experience best practices, design system standards, and research-backed recommendationsWork on product roadmap initiatives, as well as being proactive in identifying UX enhancements within products; creating validated improvement suggestions that can be added to the product roadmapLead the design process, including user-centric design thinking, ideation, wireframing, prototyping, and user testingIllustrate design ideas using storyboards, process flows, and sitemapsDesign intuitive and visually compelling user interfaces, utilizing the Shield Beyond Trust Design System,
as well as identifying improvements to align with the overall user experience strategyEvolve company design language and standardsConduct and synthesize research activities when needed, while collaborating with dedicated UX Research specialists to plan, execute, and analyse studies that inform design decisions and reduce product riskFacilitate cross-functional workshops to define project strategy, measurable success goals, and ideation sessions to ensure the product team are engaged, heard, and aligned to a common product outcome and shared visionWork closely with product managers, product owners, developers, and other stakeholders to understand business requirements and technical constraints to ensure the successful implementation of design solutions that align to users needsDrive alignment across teams by identifying opportunities to standardize experiences, reduce design debt, and establish scalable UX practices that improve consistency and efficiency across the Beyond Trust product portfolioCommunicate and collaborate with marketing, sales, support, and executive management to maintain trusted relationships and encourage feedback avenuesAdvocate for user-centred design principles, promoting a culture of user empathy across the organizationKeep abreast of developments in the sector of User Experience and Cyber Security, by pro-actively researching online material and attending courses and conferences (a generous training budget is provided)Challenge your self-development by identifying and setting strategic goals towards sectors and professional skills you wish to improve uponLead the adoption of AI-enhanced design practices,
leveraging emerging tools to accelerate discovery, design, prototyping, and delivery. Produce developer‑ready outputs, interactive prototypes, and AI‑generated implementation assets that improve handoff quality, reduce development effort, and accelerate product deliveryAbility to balance UX design team mentoring, hands‑on UX work, and provide input for product decisions Strong written and verbal communication skills Able to organize, multitask and prioritize Can successfully build and maintain relationships with developers and managers and can champion the UX team’s ideas within the organization Capacity to act on immediate needs while building for the long‑term vision and strategy Minimum of 6‑8 years of user experience design experience for enterprise/desktop software, web applications, mobile platforms and other standard technologies Must be self‑reliant but be able to communicate and contribute in a remote team setting Comfort in working with remote distributed teams Strong conceptualization ability, robust visual communication ability and attention to detail Exceptional knowledge of user research methodologies, usability testing, and design thinking processes Self‑starter; eager and able to quickly learn new technologies and approaches Ability to mentor and coach UX Designers, and to provide guidance to bring out their best work Understanding of common software development practices and proficiency working within a software development lifecycle (SDLC)Experience of html and css code, including knowledge of Accessibility practices Windows and Mac OS experience Android, i OS, Windows Mobile, and other mobile platform experience UX design experience for enterprise cyber security software Claude Code or Claude Design, Figma, Miro, Adobe Creative Suite, Jira experience Experience working with Agile development teams#J-18808-Ljbffr
📌 Staff User Experience Designer (Quebec City)
🏢 BeyondTrust
📍 Quebec City