Job Description What is the opportunity? The Enterprise Chief Controls Office (ECCO) is a centralized first line of defense group (1LOD) with the goal of embedding a culture of risk ownership and operational excellence by elevating the control environment and driving consistency and quality of risk practices to minimize loss and regulatory sanction, drive cost efficiencies, and accelerate execution to enable growth. The Practice Management team serves to coordinate and drive consistency across 1LOD risk identification, controls, issue management, and non-financial-risk management practices.
We are seeking an experienced Senior Manager, Regulatory Engagement, Practice Management to lead program management and project execution in the regulatory engagement environment, supporting the delivery and continuous improvement of ECCO's risk and control program. In this strategic leadership role, you will drive regulatory remediation portfolios, strengthen ECCO's methodology frameworks, and ensure comprehensive risk coverage, robust regulatory compliance, and enhanced risk transparency across RBC's first line of defense (1LOD) business units.
You will serve as a critical bridge between all three lines of defence-including Legal, Compliance, Operational Risk, business leadership, and Internal Audit-ensuring coordinated, integrated execution of regulatory change programs with enterprise-wide visibility and impact. You will be the primary point of contact and coordination for remediation activities while providing analytical and advisory insights to key stakeholders, and partnering with first, second, and third line of defense colleagues.
What will you do? Program Management & Regulatory Remediation Co-lead the regulatory engagement and remediation portfolio, partnering with first-line-of-defence (1LOD)
senior leaders and risk owners to ensure coordinated, integrated participation in regulatory activities across business units
Serv e as the primary point of contact for regulatory matters, driving alignment and accountability across all three lines of defence
Oversee the timeliness and accuracy of regulatory responses, including data requests, exam findings, and closure packages
Coordinate management action plans and provide strategic oversight of remediation execution and timely resolution
Develop comprehensive status reporting on regulatory initiatives with full transparency on delivery risks, issues, and remediation progress
Integrate AI solutions into regulatory workflows to streamline reporting, identify emerging trends, enhance program visibility, and enable predictive issue identification
Methodology & Governance Strengthen ECCO's methodology frameworks, 1LOD centralized guidelines, and governance structures
Co-lead regulatory governance forums and support risk/control assessment refinement
Develop thematic observations and regulatory recommendations
Facilitate governance approvals for 1LOD remediation activities
Deliver ongoing regulatory communications and executive-level status updates and presentations
Required Qualifications Bachelor's degree in finance, Business, or related field (MBA, CPA, CIA, FRM, CFA or other related designations an asset)
7- 10 years of experience in risk management,
with a focus on regulatory remediation and non-financial risk categories
Knowledge in developing and executing regulatory governance frameworks in a large, complex organization
Establish comprehensive status reporting, issue tracking, and coordination of issue validation and closure packages
Strong understanding of internal and external regulatory requirements and standards
Analytical skills, with experience in conducting complex risk analyses and thematic reviews
Proven ability to influence and advise stakeholders and cross-platform teams
Experience supporting regulatory and audit engagements
What do you need to succeed? Must-have: Change Agility : Ability to adapt to evolving regulatory requirements, organizational priorities, and emerging risk issues, maintaining effectiveness in a dynamic environment.
Analytical Thinking: Ability to collect, interpret, and synthesize complex risk data to inform decision making and identify emerging trends.
Problem-Solving: Strong ability to analyze root causes of identified findings, develop creative solutions, and implement effective risk mitigation strategies.
Project Management: Proficiency in project management, including the ability to plan, execute, and oversee risk management initiatives, ensuring timely and high-quality delivery.
Communication Skills: Excellent written, visual, and verbal communication skills, with the ability to convey complex risk concepts clearly and persuasively to diverse audiences, including senior management.
Technical Proficiency: Familiarity with risk management software and tools, and the ability to leverage technology and AI to enhance risk identification, control and reporting processes.
Training Design and Development:
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📌 Senior Manager Regulatory Engagement (Ontario)
🏢 RBC
📍 Ontario