17 Oct
|
Modern Campus
|
Quebec City
17 Oct
Modern Campus
Quebec City
Up-to-date Campus is seeking a Product Manager to join our Lifelong Learning product team
In this role, you will own key areas of our lifelong learning platform, partnering closely with Engineering, UX, Customer Success, Services, and Go-to-Market teams to deliver solutions that improve the learner experience, increase registrations, and drive operational efficiency for higher education institutions
You will serve as the Product Owner for Agile development teams while also contributing to product strategy, roadmap planning, customer discovery, and commercial outcomes. This position sits at the intersection of customer needs, business objectives, market opportunity, and technical execution
Own the strategy, roadmap, priorities, and outcomes for an assigned product area
Translate customer needs, business objectives, market trends, competitive intelligence, and product insights into product opportunities
Identify opportunities to improve customer value, product adoption, retention, expansion, revenue growth, and operational efficiency
Develop business cases and recommendations that balance customer impact, market opportunity, investment, and delivery complexity
Conduct customer discovery through interviews, user research, workflow analysis, experimentation, and data analysis
Validate problems and solutions using qualitative and quantitative insights
Evaluate and champion opportunities to leverage AI, automation, and emerging technologies to improve customer outcomes
Stay informed on industry trends and evolving learner needs within higher education and professional learning
Define, maintain, and prioritize the product backlog to ensure alignment with strategic objectives
Create and manage product requirements, user stories, acceptance criteria, and release plans
Partner closely with Engineering and UX teams to deliver intuitive, scalable, secure, and high-quality solutions
Participate actively in Agile ceremonies and support development teams throughout the delivery lifecycle
Balance competing priorities while making thoughtful, data-informed decisions
Define product goals, KPIs, success metrics, and adoption targets
Monitor product performance and continuously optimize based on customer feedback and business results
Partner with Customer Success, Services, Support, and Sales teams to identify adoption barriers and improve the end-to-end customer experience
Support pricing, packaging, positioning, and go-to-market planning initiatives
Serve as the voice of the customer and subject matter expert for assigned product areas
Communicate product direction, trade-offs, risks, and outcomes to stakeholders across the organization
Drive alignment across Product, Engineering, Marketing, Sales, Customer Success, and Executive Leadership teams
Contribute to a culture of continuous improvement, innovation, experimentation, and accountability
Benefits Private stock options
Collaborative work environment
Medical and dental insurance
Ownership and Accountability
Change Management and Adaptability
Prioritization and Product Judgment
Communication and Influence
Continuous Learning and Growth Mindset
Customer Obsession and User Advocacy
Cross-Functional Collaboration
AI and Emerging Technology Fluency
Commercial and Business Acumen
Data-Driven Decision Making
Strategic Thinking and Product Vision
Product Discovery and Innovation
Strong customer discovery, analytical thinking, problem-solving, and prioritization skills
Bachelor’s degree in business, Computer Science, Engineering,
Information Systems, or a related field, or an equivalent combination of education and experience
Experience working in Agile product development environments
Demonstrated experience managing products, features, or complex capabilities from discovery through launch and ongoing optimization
Experience making strategic trade-off decisions in a dynamic, fast-paced environment
7-10+ years of experience in Product Management, Product Ownership, Business Analysis, SaaS product development, or a related discipline
Ability to connect customer and market needs to measurable business outcomes
Excellent written, verbal, and presentation communication skills
Proven ability to influence cross-functional teams and drive outcomes without direct authority
Demonstrated interest in AI, automation, analytics, and emerging technologies
The ideal candidate is customer-obsessed, data-informed, commercially minded, and excited about applying emerging technologies, including AI, to solve meaningful challenges within higher education
Experience in higher education technology, EdTech, enterprise SaaS, or other complex B2B software environments
Experience supporting lifelong learning, workforce development, continuing education, professional education, or learner engagement solutions
Certified Scrum Product Owner (CSPO) or comparable Agile/Product Management certification
Understanding of responsible AI principles, accessibility standards, privacy regulations, and data security best practices
Familiarity with product-led growth strategies, customer adoption programs, and customer enablement initiatives
Experience using customer feedback, market research, and product usage data to guide decision-making
Experience launching, managing, or enhancing AI-powered products and features
Knowledge of product analytics tools and experimentation methodologies
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📌 Product Manager (Quebec City)
🏢 Modern Campus
📍 Quebec City