Drive operational excellence at McKesson as a Senior Digital Operations Leader. Optimize workplace technologies and improve employee experiences through data-driven management in this impactful role.

As a leading figure in Digital Operations, you will oversee service governance, operational performance, and continuous improvement. Collaborating with technology teams and vendors, you’ll enhance services like Microsoft 365 and ServiceNow to ensure exceptional user experiences. Your expertise in managing service delivery and vendor performance will be vital for achieving the best outcomes.

Key Responsibilities:
• Lead Digital Workplace Operations for service excellence
• Establish service delivery governance frameworks




• Automate processes for testing and monitoring
• Own vendor performance and contract adherence
• Define and track service metrics and indicators

Requirements:
• 7+ years in Digital Workplace Operations
• Bachelor's degree in IT, Business, or related field
• Experience with ServiceNow and operational governance
• Solid stakeholder management and communication skills
• Proven success in continuous improvement initiatives

Join McKesson to enhance digital service delivery and employee experiences in the health sector.
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📌 Senior Digital Operations Leader at McKesson (Manitoba)
🏢 McKesson Medical-Surgical
📍 Manitoba